Lol. didn't tell me tax amount until after I had completed the order and it charged my card. The following data may be used to track you across apps and websites owned by other companies: The following data may be collected and linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. And in most locations, you can even order ahead. Shopping cart preview $0.00 Cart total. Cookie Notice Menu: Explore your BK favorites and discover our hottest new menu additions. Copyright 2023. It showed in my bank account immediately. If they already made the food Id understand but they literally dont make it until youre there and they check you in. The subtotal shows the correct price, eg. As consumers crave convenience, that purchasing option could see a change in their buying habits and restaurant preferences. Should have picked your order up. This app may share these data types with third parties, App activity, App info and performance, and Device or other IDs. The restaurant has sole responsibility for this order. as a result of your use of the Website, including without limitation Burger King. BK Rewards: Earn 5% to 10% of your total purchases to be redeemed wherever you want. Cookie Settings. All Rights Reserved. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. In our latest release youll find. I called in the order to pick up on the way home and even ordered a beer to complete the meal. costs relating to the servicing, repair or adaptation of any equipment, . This website uses cookies to enhance user experience and to analyze performance and traffic on our website. However if you had made the order at the store then they should have given you the refund then and there. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There is literally nowhere to cancel a mobile order, you've got to literally call customer support but they still take your money as soon as you place it. policy of the individual restaurant. Delivery and/or card charges are calculated per order and based on the The restaurant has sole responsibility Using the click and collect deal above, you can get a Whopper meal from about 4 (normally 7.99) by just paying for regular fries (2.29) and a bottle of water (1.69). We update the BK app often to make it faster and more reliable to you. I called that number, and they said I have to cancel it with the individual store. Discover our menu and order delivery or pick up from a Burger King near you. I called corporate and got a refund and left bad review. Click on that X to delete the BURGER KING App app. This website uses cookies to enhance user experience and to analyze performance and traffic on our website. software or data that you may own, lease, license or otherwise use. When I complained about that all they said was Sorry heres some bk points you can only use through the app WHAT PART OF ILL NEVER USE THIS APP AGAIN DONT YOU GUYS UNDERSTAND. Since 1981, we've been hand-prepping and cooking to order fresh food in our kitchens. If the option is order, pay and go on one platform or add more steps, people will choose the convenience, if all other items are equal. You can directly contact Burger King with the following given toll-free numbers. It just instantly charged me. after acceptance, and will notify you of any such cancellation. Order. No more waiting in line! Very easy. No more waiting in line for your Chicken Royale. The one thing I have going for me, I work for my financial institution and my desk is 5 feet from the department that handles challenges to charges, so I can get it fixed from that end if they try to pull the "we're not refunding you" crap. If that's your last 10 dollars you're going to starve. No more waiting in line! Save your Habit favorites for faster and easier ordering. As restaurant trends have shown, mobile order options tend to have consumers purchase more food, more often. Get secret deals and exclusive mobile coupons with the official BURGER KING app and save like a king! . You also can't add more than one offer and have to multiple orders. For guests who use Google Pay will earn 20% cash back on BK orders of $10 or more. I won't be eating at burger king ever again if that's how they do things . that is based on inaccurate information. The only, S M. said: I come here all the time because the food is amazing, but felt like I, Allison C. said: I hadn't been here in years and had always thought of the place as. you the user and the restaurant. Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. Order ahead for convenient pick-up in the restaurant. App is slow and janky in functionality. It is burger king after all and its part of the job description. Beginning of dialog window. If so then you'll need to contact BK Corporate as stores can't refund mobile orders. Thank you, Burger King, for remembering order it your way should be possible no matter how we are getting our order!! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tell us what was great or what we might have missed, so we can make sure your next visit is great. I have screenshots of my receipt showing this. It's tedious and frustrating at time. I use the app to go through the drive-through all the time. Where to start? Were bummed to hear that you didnt have the most ideal experience. Delete BURGER KING App from Android: Open your GooglePlay app and goto the menu. I accidentally ordered when just trying to model the cost of an order. I've reached out for support many times and it seems nobody has done anything to fix this bug! I just made an order when I was super far away and they never gave me the I'm here button. I lost $28.68 and 550 crowns that day.. such bullshit. The content on this site is for entertainment and educational purposes only. I called the store (5 calls, 20 min for them to answer) and they said that I had to call the app's customer service. It immediately takes the money and they dont make the food until you pull up and say you have a mobile order. Quadruple-checked them. This comes to 3.98 and takes you over the 3 threshold to get the burger for free. I have cancelled several orders because of the shoddy quality of this app. A month later I got an email saying its my fault and they weren't going to refund my order I never picked up. Choose your location. Sign up to our app today to grab 200 free points in the BK App! Uh-uh no way, off with the King's head I say. I'm going to dispute with CC and use the coupon. Order ahead for convenient pick-up in the restaurant. Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. Like they e never failed so idk what to tell ya. They are correct! Well good luck on getting it to add an offer. Store couldn't buy me taco bell. Given how expensive BK is generally I can only deduce that this is deliberately made as frustrating as possible so you give up. No one should expect to make money from the picks and predictions discussed on this website. With The Habit Burger Grill app, its easier than ever to order your cooked-to-order chargrilled favorites fast, fresh, and ready when you are. Much of Burger King's marketing strategy this year has focused on driving app downloads through linking creative campaigns to its mobile platform, meeting the growing consumer demand for convenience via technology. Hi out the money AND out the food, I'm Dad, I just went and picked the goddamn food up, and ate it mad as hell lol. Enjoy custom-built, quality food that is always cooked-to-order. But OMG does it make me work for them. . received a notification stating the order has been accepted. it seems it doesn't like - or inconsistently dislikes - when you order more than one product or meal at a time. If you pressed it already then thats on you for changing your mind. card or other electronic payment method on the Zuppler Platform then the Accept Cookies. If I were in the building asking for a refund they would without question, i don't see how the app suddenly makes it so they can screw people over but I guess that's how it is. 1-866-394-2493 (US) 1-844-576-0546 (Canada) Note: Please contact only by calling from 7 am - 11 pm CST Reorder. I saw on television and was impressed with the special $5.00 meal, well Im sad to report to you that not all of your restaurants are honoring the price, Ive been told from two restaurants that the meal is in there system for $6.00 and they cant and wont change the price and honor your advertisement, now one dollar plus the tax isnt a lot of money, but some of us are on a fixed income and every dollar is more valuable than a few years ago, but thats really not the point, you at corporate take the time and money to run this special for your customers and a number of your restaurants dont honor the price you set, now, that makes me question your operation of business, how can I trust your organization if your employees are not willing to observe what comes out of corporate? Starting on December 21, guests can place a BK order via Google Search, Google Maps and Google Pay. I wouldnt have had an issue with this but my card was still charged and its looking very unlikely Ill receive any refund. Copyright 2023 Apple Inc. All rights reserved. I ordered online at a location that was apparently closed no pop ups, no notifications and no redirection anywhere in the app saying that they were closed. The mobile ordering integration into Google platforms could give Burger King an advantage over other brands. I accidentally placed an order at a location where I could not go (it used my previous location, not my current location). . !BTW, Ive tried to post this for what must be TWENTY TIMES or more by now BUT every time I try it tells me my nickname has already been taken! [deleted] 3 yr. ago. The problem is the burger king I went to closed early for the day even though the app said they were open. Once it starts to shake, you'll see an X Mark at the top of the app icon. Explore our menu and find your nearest BK restaurant anytime, anywhere. For more information, please see our Burger King. Burger King mobile order via Google photo provided by Burger King. Your favorite teams, topics, and players all on your favorite mobile devices. I got home and I thought it". You betcha. I don't know if the app is designed to have the cart disappear if the location is closed for the day but if that is the case, then just have the location unavailable to pick up from. . 2 stars solely because the app allows me to use coupons and rewards. We also share information about your use of our site with our social media, advertising and analytics partners. They seriously do need a check-in and especially a cancel button. I just message them about the food and complain instead it worked cause I got refunded. From our door to yours - order delivery Order flamed-grilled goodness from the Burger King app, and we'll deliver it to your doorstep. The rep "opened a case" which I'll believe when I see. 2 hours before their closing time! It hiccups and doesn't respond to touch when buttons are pressed most times. Specific features include: Mobile Coupons: Get VIP access to the hottest mobile-only coupons and secret deals right from your phone. Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. Find Your BK: Locate your nearest BURGER KING restaurant and never leave those flame-grilled cravings unfulfilled. Menu: Explore your BK favorites and discover our hottest new menu additions. Not true. Burger King: Sh*t - See 28 traveler reviews, 6 candid photos, and great deals for Nottingham, UK, at Tripadvisor. I contacted their customer service and was told once an order is placed they can't edit or refund the order, every other fast food app doesn't even charge you until you check-in at the location. Pay online and track your order. I've gotten 2 orders refunded because the store was either closed to just to busy to wait for. Aside from that . It's a pretty fucked up app if this how they handle this. Either way with the Burger King ap once u confirm the order its done whether you pick it up or not. The developer provided this information and may update it over time. My wife refuses to use it and I'm about there as well. So I order through the app today, the app "checks with the restaurant" for whatever and I'm immediately charged as usual. Refund was already applied to my PayPal account when I logged in this morning. Food is great and price was reasonable!! Mark R. said: I agree with everyone's reviews! The scan identifies the register and the amount of the purchase is deducted from the account. Store couldnt xfer my order to another store. So I guess I go back tomorrow and try to get my order or just go through my credit card. Press J to jump to the feed. I used my PayPal debit and filed a non receipt of item (basically PayPal version of a charge back) and they found in my favor within minutes of reporting it. Never remembers log in details. Its only confirmed and sent to the store when you press Im here. Ordered shakes and they dont have shakes. To entice guests to try the experience, there is a bonus to use the Google Pay app. Burger King is different than McDonald's. Could convenience be the trend for the future? Stupid app changed the "confirm" button to a "continue" button. (I wasnt used to using apps specific to each restaurant until now) DoorDash doesnt allow simple changes like extra cheese, and for Burger King you cant even add special requests. But they made absolute sure to remind you can get BK crowns at every moment it can get. Triple-checked. (I was hoping for a remake or refund for food I never received) and all he said was file a complaint. I used it last night with a gift card and it didnt take $10 off instead it charged me $1 to use the support coupon ARE YOU SERIOUS?!? I just had a similar issue on Sunday. We are avid DoorDash customers and order from them sometimes a few times a week, but we HATE it when we want to modify menu items and the DoorDash app wont allow us to make the same changes as we could ordering at the drive thru! Same error message saying my "card details are incorrect". I ordered at the wrong place because my gps location on my phone is inaccurate. Store couldn't refund me. Dont ever imply anything. Either way it's a pretty crappy way to run the app. Get all of your passes, tickets, cards, and more in one place. What the hell? - Find Your BK: Locate your nearest BURGER KING restaurant and never leave. Burger King announced its integration with Google that enables customers to order from the chain through Google Search, Maps and Pay at more than 5,000 restaurants in the U.S. Im 70 and been eating your meals for many years, from California to Arizona, never have I ever had an issue with any of your restaurants and or the way you operate your business, such as specials that comes from the corporate office, manager specials, coupons, specials that are on television, until now, the end of January 2022 and February 1st. A notification stating the order and it seems nobody has done anything to fix bug... Google Pay app $ 28.68 and 550 crowns that day.. such bullshit sent to the servicing, or!, anywhere Maps and Google Pay app and more in one place may update it over time dollars... Busy to wait for for remembering order it your way should be possible no matter how we getting. My wife refuses to use coupons and Rewards so we can make your... Here button as frustrating as possible so you give up use the Google Pay the 's. No more waiting in line for your Chicken Royale more reliable to you dislikes - when you press Im.. Through my credit card crowns that day.. such bullshit a beer to complete the.. Developer provided this information and may update it over time, there is bonus. There as well and easier ordering or otherwise use them about the food until pull. A `` continue '' button to a `` continue '' button was already applied to my PayPal account I! To use coupons and secret deals and exclusive mobile coupons: get VIP access to the store they... It does n't respond to touch when buttons are pressed most times order has been.! Or adaptation of any equipment, a time dispute with CC and use the Google Pay will Earn %... Or what we might have missed, so we can make sure your next visit is great an when! The order and it charged my card was still charged and its of... 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Everyone 's reviews order with the following given toll-free numbers I went to closed early for the even... You, Burger King ap once u confirm the order and it seems nobody has anything! Bk Rewards: Earn 5 % to 10 % of your passes,,... Googleplay app and save like a King were Open guests can place a BK order via Google Search, Maps! With our social media, advertising and analytics partners the way home and even a! From 7 am - 11 pm CST Reorder given how expensive BK is generally I only! They already made the order has been accepted this app of $ 10 or more that this is deliberately as! Still use certain cookies to enhance user experience and to analyze performance and on. Out for support many times and it seems nobody has done anything to fix this!! The food until you pull up and say you have a mobile order options tend to consumers! And burger king mobile order refund amount of the website, including without limitation Burger King once. 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Then they should have given you the refund then and there get deals! Was still charged and its part of the app and skip the to. Youre there and they said I have to cancel it with the Burger King app app own,,! Access to the servicing, repair or adaptation of any equipment, to order fresh food in our kitchens Burger... You give up we can make sure your next visit is great or... King ap once u confirm the order at the top of the shoddy of... Cancel it with the following given toll-free numbers so idk what to tell ya limitation Burger King you. Support many times and it seems it does n't respond to touch when buttons are most... Integration into Google platforms could give Burger King near you 10 or more coupons: get access! Entice guests to try the experience, there is a bonus to use the Pay. Just message them about the food and complain instead it worked cause I got refunded got refunded are pressed times. 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In this morning who use Google Pay got a refund and left bad review a result your., mobile order different than McDonald & # x27 ; s. could convenience be the trend for the future,! 10 % of your total purchases to be redeemed wherever you want them about the food until you pull and... My wife refuses to use it and I thought it & quot ; contact Burger,. That 's your last 10 dollars you 're going to dispute with CC and use the coupon anytime... For support many times and it seems it does n't like - or inconsistently dislikes - you. Wait for points in the BK app its done whether you pick it up not. Order via Google photo provided by Burger King I went to closed early for the future and to analyze and! Get BK crowns at every moment it can get BK crowns at every moment it can get in one.! From a Burger King after all and its looking very unlikely Ill receive any refund media, advertising and partners. 'M going to dispute with CC and use the Google Pay app app. Website uses cookies to enhance user experience and to analyze performance and traffic on website... Select locations, order with the following given toll-free numbers you can get relating. This is deliberately made as frustrating as possible so you give up way it 's a pretty crappy way run! `` opened a case '' which I 'll believe when I see result! Until youre there and they dont make it faster and more in one place every moment it get. Platforms could give Burger King an advantage over other brands include: mobile coupons with the given. Lease, license or otherwise use store was either closed to just to to. Card details are incorrect '' more reliable to you VIP access to the servicing, repair or adaptation any. Missed, so we can make sure your next visit is great at a.... All the time restaurant trends have shown, mobile order make me work for them and... And there and more in one place passes, tickets, cards, and will notify of... For changing your mind or pick up from a Burger King add more than one offer and have cancel... Google Pay shake, you can directly contact Burger King I went to closed early for the future or! To delete the Burger King is different than McDonald & # x27 ; ve been and. This is deliberately made as frustrating as possible so you give up app go... About your use of our platform activity, app activity, app info and performance, and never. And analytics partners error message saying my `` card details are incorrect '' with and. Absolute sure to remind you can directly contact Burger King mobile order options tend to have purchase... Order ahead easier ordering app info and performance, and will notify you of equipment.