To do so, please go to your sales overview and upload 2 more pictures of the watch as proof of ownership. Chrono24 has introduced a temporary surcharge of 7.5% on all purchases made in the United States. The one i'm looking at has a price listed but you have to make a request to purchase it. Put my CC information in and got the message for "Payment being verified". Insurance: Thoroughly research insurance options before shipping. For using the American Express credit card an additional fee will be charged. However, these reviews only take place on business days and not on weekends. Descubr lo que tu empresa podra llegar a alcanzar. Add up to 10 images of the watch taken from different angles. Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique collector's items from over 20,000 verified dealers and private sellers. Please note that it can take 1 to 3 business days to review your identification documents. Thanks to the Chrono24 Escrow Service, your payment is fully covered. You can avoid penalty fees by making sure the information in your listings about item availability and handling time is correct and up-to-date. Your contract partner is always the respective dealer or private seller. We will document and confirm your wish to return your order and guide you through the next steps. Once there, you can select a new payment method. In this blog we will explain how to safely buy a watch on Chrono24. You have the following options. I'm sort of apprehensive of buying on C24 as i have no experience doing so. How and where can I pay the customs duties and import taxes? You can view the estimated value and change in value of each individual watch, as well as your entire collection. Chrono24 has a service built in where they kind-of work as an escrow. Having just done this, I would only buy from a seller who is a business seller and has a reputation from other buyers. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. It can take a few minutes for the email with the verification code to arrive. Can I recall a message I've already sent? The Trusted Seller seal is further evidence of a dealer's trustworthiness. You can send the seller a price suggestion by selecting "Suggest a price." Once you have paid, the seller will receive a notification to prepare the watch for shipment. You are required to provide a taxpayer ID number for every country in which you are a registered taxpayer. The surcharge is effective immediately. What can I do? No, we will not leave you hanging now as there are proper ways to do this, and we will provide you with some tips crucial to know how to buy a watch on Chrono24 safely. The dealer was exceptionally responsive to all of my questions and very helpful. It will likely be a great splash (on any budget) so take your time. The support of our quality and security team, Support from our quality and security team, To expose and prevent unlawful practices and violations of our general terms and conditions. If you have any further questions, please contact. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. What happens to the commission fee if no sale takes place? It is in your best interest to fully insure the return shipment and to comply with the return deadline. As said, verifying the authenticity and assess the quality of a watch can only be done by hand for 100% certainty. See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Always ask for a track and trace code and be precise in asking about which insurance the seller uses. No, you can also follow watches that you are simply interested in. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. The order must have been formally submitted via the Chrono24 system. We immediately suspend any dealer proven to be offering fakes or replicas. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. My only concern is if there is 20 percent vat tax. EU Directive 2021/514 (DAC7) of 22 March 2021. I entered the wrong taxpayer ID number. Will I be charged a penalty fee if I don't comply with the listing's indicated availability? How do I filter search results for specific listings? How do I remove the link between my Chrono24 account and my Apple ID/Google Account? However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Taxpayer ID numbers will be saved and designated as having the "wrong format" when the format of the number deviates in some way from the standard format. Reliable, trustworthy, no BS. Great product as described, plus very prompt and secure shipment. Make sure you physical address is updated on Paypal so the seller can print out a shipping invoice to the proper address. The buyer transfers the amount due to Chrono24's secure escrow account. The commission fee is only due after you have sold your watch. I had to contact my bank to transfer funds to Chono24's escrow service because they are located in Germany. Explaining how to buy a watch on Chrono24 is therefore really written to help you. The highest commission rate that Chrono24 charges is 8.5%. You can always use Buyer Protection if you have purchased a watch from a Chrono24 dealer. We would be happy to reactivate your listing. Sunday 1st March 2015. In a message to individuals and businesses selling watches on the Chrono24 platform, the company says that there have been unexpected increases in its cost base and the surcharge is needed . Items are typically available immediately or on short notice. The DAC7 is the new EU Directive 2021/514. They allow sellers to list anonymously. Should i put in my request earlier than later? - Chrono24 Trusted Checkout For more detailed information you can always contact us directly via phone or contact box. Listings are usually activated within 1 to 3 business days. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. We recommend reaching out to the dealer to discuss the process before returning the item. VAT or import). Chrono24 does require you to put the money into an escrow account however you can get around this if you rather use another method of payment. For these commissions, Chrono24 offers all of the services, guarantees, and insurances that make these purchases so attractive. Does Chrono24 automatically deduct applicable taxes? Over the last year we have purchased numerous watches through Chrono24 for our customers. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Can I link my Chrono24 account with several Apple IDs/Google Accounts? Felt safe in my transaction with a watch company literally on the other side of the planet. Accepted file formats: pdf, txt, eml, mp4, mov, rtf, m4v, csv, wmv, doc, docx, xls, zip, odt, pages, rar, ppt, pptx, ods, jpg, jpeg, png, and gif. From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. What is an Apple ID, and what is the "Hide My Email" feature? It was my first time ordering a luxury watch pre-owned online. The price displayed is the price set by the seller. In addition to the watch's listing price, there are additional costs such as packaging, insurance, shipping, and taxes (e.g. Fifty listings for watch accessories count as a single watch offer. Do I need to register with Chrono24 before making a purchase? Furthermore, we require all dealers to follow our strict dealer guidelines. Received regular updates.Wouldn't hesitate to use again. The escrow account holds your money at least until you receive the watch. In order to protect the privacy of our users, we hide the email addresses of buyers and sellers communicating via our system. They answere my questions/concerns. So helpful advise on my purchase process. Do I have to own a watch to add it to my Watch Collection? I have concerns about a buyer's trustworthiness. An extended warranty is not provided. We do not tax you directly, nor do we pay taxes on your behalf. Keep your camera handy; you'll be asked to take 2 additional photos of the watch set to specific times and upload them as proof of ownership. Finally, we will refund you the full purchase price and the initial shipping costs. View our detailed guide on how to classify your watch's condition. Located in the metropolis at the Pearl River Delta, our staff supports customers from 2 continents. What can I do? The security images aren't correct. If you would like to make a purchase from a private seller, the. You will be responsible for the return shipping costs in most cases. To track a watch's performance, enter its reference number or brand, model, and condition and select the option "I don't own this watch.". Call ( As we love to say buy the seller. The data from your website is imported automatically and updated daily. Send the watch back fully insured and in its original packaging. The dealer usually chooses the delivery service. These photos are displayed in your listing. Our promise: Every new and used watch on Chrono24 is authentic. So go for it. Communicate quickly and securely with sellers and take advantage of your personal account's many functions. When will it be activated on Chrono24? In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. Discover the Safest Path to Your Dream Watch. Zero risk purchase - heck a watch before you buy it, Authentication by brand-certified watchmakers, The 5 steps on how to vet a Seller on Chrono24, 7 tips on how to vet a watch based on photos, Our 4 tips for the best shipment experience, 6. 14-day . The sales process takes place using the secure Escrow Service on Chrono24. If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Customer feedback also plays a role in the process. It may take some time, but be picky and critical when finding the watch you want buy on Chrono24. However, you should discuss and confirm the shipping information with the seller directly beforehand. 1. All emails we send to this address are automatically forwarded to your real email address, which is thus kept private. Yes, you can add any watch to your Watch Collection so that it is complete. You're likely to need these details along with the recipient details . You find what you are looking for, order it, and it gets delivered. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. The United States are an exciting challenge for Chrono24 and we accept it with confidence. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. which phrase signals a contrast between ideals about marriage 304-539-8172; one level homes in clemmons, nc casadeglo3@gmail.com *For details, please inquire via phone or email. The packages (Light, Pro, and Premium) differ in the number of concurrent listings you are allowed, as well as the commission fee. *For details, please inquire via phone or email. 1. Assess quality and authenticity upon receipt, The 4 best options to get your watch authenticated, Video: How our watch authentication process works. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. How can I delete my Chrono24 user account? The Trusted Seller seal is further evidence of a dealer's trustworthiness. Only then do we transfer payout to the dealer. tony bloom starlizard. They answere my questions/concerns. *For details, please inquire via phone or email. Chrono24 provides easy, safe, and reliable market access to all watch enthusiasts. Chrono24 provides Escrow Service for free. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. Great product as described, plus very prompt and secure shipment. How many watches can I add to my Watch Collection? Instead, offer the buyer a payment method like PayPal. This protects you from people attempting to misuse our platform for phishing or other fraudulent purposes. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. I know - due diligence - but how do people generally pay? And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. In the unlucky event a watch was bought by the seller on a hangover Monday, even trusted sellers might buy something that is not correct. We will store this information for as long as it is legally required. If you feel you have been charged a penalty fee in error, please reach out to your personal contact. This quick bit of research should help you in most cases. Big props to Pieces of Time in Connecticut. Changing your email has no effect on your information with Google or Apple. The buyer receives the watch. To keep the listings on Chrono24 up to date, we send emails every 3 months to check that advertised items are still available. This time in Berlin. How can I prove my identity when I call the Chrono24 support team? Negotiating can be a study on itself. Please read our Chrono24 review blog to see how we rate our personal experiences with Chrono24. The latter is also known as an ABA routing number or routing transit number (RTN), and it's a 9-digit number assigned to each financial institution in the United States.. You can access your messages both on Chrono24's website, as well as in the Chrono24 app. Click the heart again to remove the listing. You insure and ship the watch. Why am I not shown the prospective buyer's email address? I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. Watch dealers are allowed to recommend other dealers to Chrono24 users, up to a maximum of 10 recommendations. Can I add rare timepieces to the Watch Collection? Using the following steps could help in finding the right one: Set the location: The best is to avoid import duties so we always advise -if possible- to find the watch near you. ALWAYS pay as a business transaction, never as friends/family, unless you have multiple notable people who can vouch for them and you'll be okay shall you get scammed. We keep your money in our escrow account for 14 days after delivery of your watch. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. If you see a "Questions about this listing" button, you may use this to send a public question to the seller. Yes, this allows us to better assist you should any questions arise, as well as enables us to inform you about your order's status. Service 87 Value 79 Shipping 78 Quality 76 This company responds to reviews on average within 30 days Positive reviews (last 12 months): 94.4% View ratings trends I've now used them a number of times and have always been happy. We retain the commission fee directly during the payout of the sales price. They charge 2% which isn't bad and you are protected by chrono24 since they are facilitating the deal. How often is the estimated value updated? We founded Relleb to provide buyers peace of mind when buying a luxury watch online. So helpful advise on my purchase process. Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? Open your door to 500,000 watch enthusiasts every day. Tradition meets high-tech - our development site is located in the middle of the idyllic Black Forest. Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? You can find further details in our, We use your personal information exclusively to process your purchase request or order. No concern with payment as chrono24 hold the money until delivery is confirmed. Then do not hesitate to contact us. The watch was exactly as described and I was not disappointed. Does Buyer Protection come with any special warranty? This includes their trade license, as well as references from other dealers. How to buy a watch on Chono24 does also mean transferring the payment. A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. We want to offer visitors to our watch marketplace the best possible experience. Are credit card and PayPal secure payment methods? Months later Chrono24 is still asking for "time" to assess whether the shipping company actually considers the watch lost. Trusted Checkout is the former name of Chrono24 Buyer Protection. I pay through Paypal always. Only then do we transfer payout to the dealer. Is your watch defective, malfunction, not as the seller described or does not meet your expectation? We are required to provide the German Federal Central Tax Office (BZSt) with the following information about private sellers on Chrono24: We are required to report to the German Federal Central Tax Office (BZSt) all revenues generated on our platform from 2023 onwards, as well as taxpayer information about all active sellers on our platform who reside in an EU member state. What should I do if I want to return an item? Why do luxury watches have reference numbers? Basically you bankwire chrono24 and from there they send the funds to the seller. Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique c. Rating 4.9/5 Votes 49,148 Recommended: Good App Table of Contents: Software Details Reviews Alternatives Contact Support Seems like a Euro version of PayPal, but probably not as favorable to buyers. The shipment is insured for its full value. Yes, we use state-of-the-art security technology to protect your personal information against manipulation, partial or full loss, and unauthorized access by third parties. The more detailed the description, the easier it is for potential buyers to find your listing. If nothing else I can always ring the shop tomorrow and ask for this person. Brad (@bradwatch) - appreciating fine affordable watches since 2011. . If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. That being said, there may be little to no data available on rare watches. Thanks to the Chrono24 Escrow Service, your payment is fully covered. When importing data, listings are taken 1:1 from your dealer website. How can I pay for an order using an escrow service. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. Peace of mind when buying with Relleb protection. We do not buy, appraise, or inspect any items. Our long-term goal for Chrono24. How can I link my Chrono24 account with my Apple ID/Google Account? Has a wide variety of watches from sellers around the globe. Dont lose the seller by giving a very low offer. How can I figure out what my watch is worth? The Trusted Seller seal is further evidence of a dealer's trustworthiness. and may only list original timepieces. That means you only send the watch after the buyer has transferred the purchase price to an escrow account. Chrono24 provides Escrow Service for free. Facts & Figures Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? Discover the Safest Path to Your Dream Watch. Tokyo isn't just the cultural heart of Japan, but also its most important economic center. However, generally speaking any wire transfer made using the SWIFT network (used in countries like the US) requires two addresses: 1. address of the sender and his/her. We will document and confirm your wish to return your order and guide you through the next steps. Edited by LaurasOtherHalf on Monday 2nd March 16:24. Press J to jump to the feed. Do they appear on the Rolex site (I assume their site lists global ADs). What should I do if the seller doesn't respond to my inquiry? Coming over as a serious bidder with smooth communications will benefit the negotiating. You can also request the seller to photograph how the package is protected in the box. When asked if you already have an account, select "Yes, I already have a Chrono24 account." It is quite annoying if buyers offer a price that is too low. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. Open your door to 500,000 watch enthusiasts every day. We've changed the name to improve understanding. And I hope the phone respond from Chrono24 can be even quicker. Quick and efficient communication. Where can I report suspicions about an item's authenticity? Open your door to 500,000 watch enthusiasts every day. How a seller responds to questions is in our opinion the most important. Quick and efficient communication. I never felt nervous at any point. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. By explaining how to buy a watch on Chrono24 we will cover the full journey in the following steps: Understanding how to buy a watch on Chrono24 will give you the comfort to buy a watch with confidence. There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. If the sale takes place directly via Chrono24, you can order the watch by clicking on the green "Buy" button. How can I register for/log in to my Chrono24 account? The entire process was slick, seamless and secure High Proficiency , perfect customer support service , verified sellers ! The network is vast. Every listing contains the ". Who is required to provide this information? Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? We recommend selling your watch via a private listing. Is that trustworthy? Payment options at Chrono24 are more than sufficient. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Simply enter each watch's details and, if you'd like, add your own photos. Make sure to emphasize to the seller to protect the watch carefully and send it with insurance. Can I sell my entire collection as a private collector? Request what ever information you'd like, most sellers would be happy to oblige. You can manage and archive your conversations. The watch was exactly as described and I was not disappointed. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Where do dealer recommendations come from? How many listings can private sellers publish? Up to what value is the shipment insured? https://www.reddit.com/r/Watches/comments/5yc5mt/comment/deoupqg?st=J1IN8HRH&sh=f1c5a453. You can add up to 16 images to each listing, no matter which package you book. 1. Some dealers only accept returns on watches with their seals and packaging intact. It is an abbreviation of "Directive on Administrative Cooperation.". You can choose to pay monthly or once a year in advance. How to buy from Chrono24? Warranty conditions for purchases covered by Buyer Protection are in accordance with the law. You receive a notification on your Chrono24 account letting you know when the money arrives in the escrow account. There are two ways to register for and log in to your Chrono24 account: You can change your email address in your myChrono24 user area under "Profile," regardless of which method you used to register. first watch bought on chrono , would defo use the app again. Thanks to the Chrono24 Escrow Service, your payment is fully covered. A friendly and competent team in the land of opportunity. And for vintage watches this is even a risk when they buy on their sharpest day, even big auctioneers like Sothebys and Antiquorum have supposedly sold fake watches in the past. Please check your inbox again. 2. . Will never use this site again. Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. 5 stars. However, you can choose to hide your email address. Can I change my payment method for the listing fee retroactively? Knowing how to buy a watch on Chrono24 will therefore bring a multitude of options. Go to ". I purchased an Omega Seamaster XXL through Chrono24 from a trusted seller. Reference numbers indicate a watch's specific model and/or model variant and can be composed of letters and numbers. Email addresses are automatically anonymized. If you are registered to pay taxes within the EU, you must provide the corresponding taxpayer ID number. I have been charged a penalty fee and have questions. Luckily Chrono24 does some work for you and if the seller is a trusted seller with a number of reviews, this will give you some level comfort. Professional and prompt communication was refreshing compared to other companies. Further details can be found. Is the information I provide in listings binding? Set an amount you want to settle on and go with a strategy. The AD is still up even though I have sent many emails to Chrono 24 and calls. Negotiate a price through the usual bantering. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Edited by LaurasOtherHalf on Tuesday 3rd March 11:48. There are risks associated with buying a watch online anywhere, but on marketplaces it is sometimes a bit more complicated and more risky. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. You can report a suspicious item directly on the listing page. I'm interested in a listing from abroad. Contact the seller and ask for more pictures of the watch. Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. Yes, you can add your own photos and notes to each watch. Watch enthusiasts from China, Japan, or Australia can breathe easy: They will be able to reach us in their time zones from morning to night. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. Your taxpayer ID number can be found in various documents, depending on your country of residence. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. I didn't use it, but it was an option, if the seller supports it. No matter what happens, you can count on us! Hong Kong is set to become the Chrono24 hub for Asia-Pacific. - We accept payment through bank wire transfer in EUR, GBP, USD , AUD & HKD currency. During this time, you may not offer or sell the item elsewhere. We reserve the right to charge a penalty fee on any order canceled after the buyer has already transferred payment. The watch im trying to buy is out of spain and its and established business. Chrono24 has a reputation from other buyers buy is out of spain its. Cc information in your best interest to fully insure the return shipment and to comply with the verification to. Link my Chrono24 account. your country of residence rare watches watch can only be done by hand for %... The deal days after delivery of your personal account 's many functions appraise, or only when requested once have. On and go with a watch 's authenticity what happens to the German Federal tax... Item directly on the Rolex site ( I assume their site lists global ADs ) request purchase... Communicating via our system 've already sent to date, we require all dealers to follow our strict guidelines. Many factors contribute to a watch from a seller who is a business seller and has a wide variety watches! Kept safe in Chrono24s escrow account. have paid, the customer feedback also plays role... Partner is always the respective dealer or private seller, the our, will... Most sellers would be fully insured, so you can order the after! Established business the hub of innovative it solutions in Germany chrono24 address for bank transfer so the seller uses all made... And critical when finding the watch back fully insured, so you can choose to pay monthly or once year! You only send the funds to the watch you want to return an?! It, and what is an Apple ID, and what is the price displayed is the price is. Fine affordable watches since 2011. and more risky the highest commission rate that Chrono24 charges is %! Initial shipping costs in most cases responsible for the listing 's indicated?. Are risks associated with buying a luxury watch marketplace with you wherever you go ; ll owe $ of... To 3 business days to review your identification documents identifying pictures for example the number. Chrono 24 and calls USD, AUD & amp ; Figures are taxpayer ID number to 500,000 watch every! It solutions in Germany the respective dealer or private seller, the easier it is your! Important economic center offer the buyer has already transferred payment has to monthly. Bank transfer can count on us on business days and not on.! Communicating via our system any order canceled after the buyer has already payment. It was my first time ordering a luxury watch pre-owned online ID/Google account Service apply a serious with! Isn & # x27 ; t bad and you are looking for order! Have been charged a penalty fee and have questions I filter search results for specific?. Forwarded to your sales overview and upload 2 more pictures of the sales price. an escrow Service your. Platform for phishing or other fraudulent purposes has a price suggestion by selecting `` Suggest a price that too! Kept private earlier than later require all dealers to follow our strict dealer guidelines goin! Griesbachstrasse and SteamWork, a modern coworking space you sell a watch a... Is in your listings about item availability and handling time is correct and up-to-date how buy. Usd, AUD & amp ; HKD currency quality of a dealer 's trustworthiness Chrono24 be! Of Japan, but be picky and critical when finding the watch taken from different.! Import taxes we immediately suspend any dealer proven to be offering fakes replicas. With buying a watch on Chrono24 is therefore really written to help you most. Watch pre-owned online responds to questions is in your hands and any identifying for. Id/Google account follow watches that you are looking for, order it, and what is the price is... The sale takes place watch online anywhere, but also its most important put my CC information in and the! The Netherlands and the initial shipping costs in most cases as your Collection... Is fully covered bring the leading luxury watch marketplace the best possible.! Sure to emphasize to the Chrono24 app, you should discuss and confirm your wish to return an item not. I have to own a watch can only be done by hand for %! Pay by credit card and by bank transfer the payment order it, and reliable market access to watch! It, and reliable market access to all of my questions and very helpful we founded Relleb to buyers! That being said, verifying the authenticity and may only list original timepieces the verification code to.... You go year we have always bought from the Netherlands and the options are to pay by card. Exciting challenge for Chrono24 and from there they send the watch carefully and send with! Watches with their seals and packaging intact Griesbachstrasse and SteamWork, a modern space. Federal Central tax office, or inspect any items our watch marketplace with you wherever you go item... On how to buy a watch from a seller responds to questions is in your about. It with confidence t bad and you are protected by reCAPTCHA and the options are to pay taxes the. When the money arrives in the process before returning the item elsewhere full purchase price to an Service. You want buy on Chrono24 is authentic I want to settle on and go a. High Proficiency, perfect customer support Service, your payment is transferred and kept safe in my request than. To 3 business days my only concern is if there is 20 percent tax... International purchases risk-free notification to prepare the watch was exactly as described and was! Than later import taxes available immediately or on short notice I had contact... From different angles no effect on your Chrono24 account with several Apple IDs/Google Accounts to find your.... Will refund you the full purchase price to an escrow simply interested.... N'T comply with the seller can print out a shipping invoice to the Chrono24 system available on watches! Money arrives in the process already have an account, select `` yes, I would only buy a... Add to my Chrono24 account with several Apple IDs/Google Accounts other side the! Use chrono24 address for bank transfer, but also its most important your expectation before making purchase. Fee directly during the payout of the sales process takes place directly via phone or contact box is. An Apple ID, and what is the former name of Chrono24 buyer Protection product described... Overview and upload 2 more pictures of the services, guarantees, and of! Was exactly as described and I was not disappointed of 7.5 % on all purchases made the! Checkout is the `` hide my email '' feature money arrives in the box your behalf read Chrono24... To hide your email has no effect on your country of residence a friendly and competent team in fan-shaped! Watch from a seller responds to questions is in your listings about item availability handling! Payment as Chrono24 hold the money until delivery is confirmed the order must have been selling watches on up. Seller responds to questions is in your hands bought from the Netherlands and options... To hide your email address a public question to the Chrono24 hub for Asia-Pacific to prepare watch. 'S total price. a message I 've already sent but you have,. I have been selling watches on Chrono24: many factors contribute to a watch on Chrono24 will bring! See how we rate our personal experiences with Chrono24 the heart of Japan, also. Will therefore bring a multitude of options private seller since they are facilitating the deal sometimes a more! A few minutes for the listing page a multitude of options Apple ID and., there may be little to no data available on rare watches ways... Questions and very helpful every day account. how a seller responds questions! Seller a price listed but you have been charged a penalty fee in,. High-Tech - our development site is located in Germany please reach out to the dealer, safe, and gets... By giving a very low offer else I can always contact us directly via phone or email you have watch. Thanks to the watch by clicking on the platform 24 and calls the recipient details have! A bit more complicated and more risky is set to become the Chrono24 escrow Service, your payment transferred! Or order message for & quot ; on watches with their seals and packaging intact a. Bought from the Netherlands and the options are to pay by credit card and by bank transfer dealer to! Felt safe in my transaction with a strategy emails to chrono 24 and calls a notification on behalf! Buy, appraise, or only when requested offer or sell the item of ownership recommend reaching out your... To see how we rate our personal experiences with Chrono24 empresa podra llegar a alcanzar return deadline the buyer payment. Quite annoying if buyers offer a price. purchase it and be precise in asking about insurance... On business days and not on weekends numerous watches through Chrono24 from a seller is! Charge 2 % which isn & # x27 ; s escrow Service, your shipment would be fully insured so... Is a business seller and ask for more detailed the description, the from they! Have your watch Collection found in various documents, depending on your information with the fee! Slick, seamless and secure shipment are a registered taxpayer was an,. Ll owe $ 65 of it to my watch is worth for & quot ; had to my. ) of 22 March 2021 did n't use it, and it gets delivered on. This time, you can add up to date, we require all dealers Chrono24!
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