Jan
16

enterprise car rental reviews

 

After all, I had now been there for over an hour and according to policy, they are not allowed to hold a vehicle for more than 30 minutes. I am 76 years old and my eyes are not the best. The tire pressure light began to come on and Enterprise had me take it to Tire Discount to diagnose and there was a nail in one of the tires. I think any logical thinking person would agree that would be the thing to do. Absolute disgrace, got a hire car while my own get repaired due to break down. I find this best at the price, reliability and services. Enterprise Rental in Brentwood, Ca assisted me with getting a new vehicle. I apologize that you found our service did not meet your expectations. The issue - the phone rings and the rep takes the call - and suddenly I'm ignored and the person on the phone becomes the valued customer. These insurances are optional, and the cost varies based on the location where you are renting the car. Get Accredited Login Welcome to BBB Northwest + Pacific. I would recommend this rental location to anyone in the area looking for a vehicle and good service. Had a reservation by my insurance company due to my car being destroyed in my driveway by a uninsured driver. Whether you require a car for business or leisure, we constantly aim to improve our service to make your car hire experience the best it can be. Also read 1,515 reviews of Enterprise in Los Angeles & find all Enterprise pick up locations in Los Angeles. So, I wanted to swap out the truck in case it was more serious. If not you can find many other brands to read about on our website! Maria went above and beyond to make sure that I had a vehicle that was perfect for me. The branch manager called me at around 1pm to say he had a vehicle I could come swap out in. This was coming from a branch manager. So, this issue is quite documented. I will not stop until I get a response. Went straight back to them but due to the late time their office was closed. I would like to speak to his manager. Not only did the branch manager go out of his way to make sure I wasn't helped, he sent me away in an unsafe vehicle. Jaila, keep up the awesome job... You going to be a great manager and because of your kindness and professionalism, I believe that customers like me will never forget the great experience when they come in contact with you, and will become a lifetime customer of Enterprise. I currently have a rental through USAA and it is unbelievable that anyone would treat a prior service member with so much unprofessionalism. Que solo podía ofrecer disculpas. “This is a great place for rental car at least when it is provided by your car insurance or some one elses :) they are very friendly and have good customer service” in reviews 25,650 reviews Featured When I go to the location on US 33 in Elkhart they tell me they won't have a car for 2 hours and that I have to wait outside due to covid (it's in a low risk area all other businesses allow entry) this is my last rental with enterprise. Did you get a positive impression from the reviews? Now it's easier to find great businesses with recommendations The branch manager was rude, disrespectful and unprofessional. The process was fast and problem free. Best Airport Locations: Hertz. Thanks for choosing Enterprise! The branch manager also went so far as to say that I was the reason for all the problems. I will not stop until I get a response. Full-size C$ 35/day. It has been over two weeks since I returned the vehicle. Full-size $42/day. Enterprise Car Rental service is one of the best that I have experienced. We rent a car several times per year and most often from Enterprise. I have received free car rental upgrades and other discounts. Because of the discrepancy in posted business hours, I was 30 minutes late for work. El servicio al cliente ni siquiera ofreció sus disculpas. I called them right away to tell them and they said I had to pay to fix it. It is the holiday season. day five still waiting for an rental. He said it wasn't available. Someone does not need to be on vacation to rent a car. Called to see if the credit had gone to the repair shop, and was told that the check the transmission shop had paid for their rentals had been received, had just been deposited a few days ago, and that I should receive my credit by midweek next week or later. So, I again ask the branch manager about the vehicle on his lot that I was told the previous day had no reservation on it. went to pick up the vehicle and the attendant said they didnt have any pickup trucks. During this time of COVID19 pandemic, they exercise strict social distancing policies and assure that the vehicles are cleaned and sanitised at pick up time. I returned my car and was charged $50 for having a few dog hairs in the back seat of car. So, I had no choice except to leave his location in an unsafe vehicle. I would, however, like to mention their sweet satellite radio. Car Rental and Much More. My son was with me the whole time and can attest to everything I’ve written. He sent me away in an unsafe vehicle and even suggested that I take the vehicle to one of their service venders to have it looked at. She was just a nice as she was the night before. Contacted Enterprise Car Rental and received a standard response letter, offer to reimburse me $75. Even though there was one on the lot comparable to what I was currently in. As for the ordering: Online ordering allows you to return the car after hours. Minivan $38/day. It is a family owned business so they are not required to listen to the demands of share holders. By that time, I had arrived at the Enterprise rental location and I found the vehicle in the back lot. –Carol H. The car was great but I have one serious problem with your customer service. Enterprise Rent-A-Car Reviews. Full-size $26/day. Surely it wasn't being held for someone. No pictures, no documents, no evidence. So I brought it in to exchange the vehicle for another. Some people get one for a special occasion. When does the customer become wrong because they express the need to have another vehicle due to the one they are in being unsafe. Specialties: Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Phoenix. Honestly I wish all customer service representatives were more like her. I also recommend joining The rental membership. Choose from over 250 makes and models of 1-3 year-old used cars, trucks, vans and SUVs. I dealt with Enterprise in Oakville on the South Service Road. I must say that Joe ** and his staff were outstanding. On average, they received a star-grading of 5.4/10, with 47% of the reviewers indicating that they would buy from the brand again. Para una mejor experiencia, visita nuestro sitio CarRentals.com en Español. He refused to tell me. This was a swap out because the current vehicle had a flat tire days before and not only was I driving on the spare but the abs light on the instrument cluster was on and the location did not know if it was a major problem or not. Compact $40/day. The first thing he said was that it took me too long to get there. Enterprise locations within the airport usually allow returns after hours. Search for the best prices for Enterprise car rentals in Los Angeles. Maybe they are taking someone on a fancy date or taking someone out for their birthday or an anniversary. I trusted Enterprise. I will ask for her the next time I go there. As you browse its online inventory of rental cars, you’re asked to input information such as: Once you’ve input this information, Enterprise will produce a list of vehicles that meet your needs. To pick up at 4125 Ponce De Leon Blvd, Coral Gables. Every vehicle sanitised between rentals & kerbside delivery. He said that I was the one being unprofessional by being late. Since I was there, I thought I’d stop by the rental office and talk to whoever reported the damage. I immediately called the number shown in the letter and was placed on hold for about 10 minutes before I decided to drive out to the Enterprise rental location. We have to drive it with the windows down. Unbelievable!! Today I accepted the $75.00 and decided to write the review. Looking for a Deal? He said that I was the one being unprofessional by being late. (electrical short) STRESS. The first thing he said was that it took me too long to get there. Jaila was working with my insurance company to prepare a rental for me. Gregory Swanson. Economy car (Mitsubishi Mirage or similar), Standard car (Volkswagen Jetta or similar), Luxury elite SUV (Land Rover Discovery or similar), Be the first one to find this review helpful. Enterprise Car Rental has zero customer service and there reservations department and confirmation number process is a joke. Save on luxury, economy and family car hire. Since the posting of my review, customer service instructed me to call roadside for assistance. Poor. Which I am not. It is therefore, important you read honest reviews of Enterprise Rent a Car USA here. They told us that we had to pick it up at the Enterprise Rent a Car which is on 27th Ave. Although it’s one of the largest car rental … But instead, they chose to sit in the office eating breakfast and playing on their cell phones while myself and five other customers stood out in the cold until exactly 8:00 a.m. where they did nothing but take the keys anyway. From start to finish I enjoyed a hassle-free experience. We offer a low-pressure used car sales experience to help you find quality used vehicles and rental … But that did not solve my problem because it was not what I had originally rented 1 month before. The branch manager was rude, disrespectful and unprofessional. And, if that person cannot help me, I need to speak to someone higher up. A free inside look at company reviews and salaries posted anonymously by employees. I will plan on renting from Enterprise in the future also possibly buying a vehicle. Enterprise Rent-A-Car has a consumer rating of 1.63 stars from 127 reviews indicating that most customers are generally dissatisfied with their purchases. I arrived at 3pm and the vehicle was no longer there. Good thing I didn't NEED those funds. Search for the best prices for Enterprise car rentals in Orlando. I honestly could not believe my ears. 15. After the first week I had to extend, so they extended it for another week for a weekly rate with no problems. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. This was coming from a branch manager. Keep up the superb service!!!! Had a reservation, never got it, or a call from the company! They even came to pick me up from home to get the rental. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. I did not notice a small chip in windshield until I drove it home. Compact $40/day. Enterprise Rent a Car is mainly active in the Car Services category, more specifically with . Mr. Nestor, I don’t know who else to go to concerning this matter. Was having my transmission rebuilt, and was told it would take 3 days max. We pride ourselves in always going the extra mile for our customers. So, I had no choice except to leave his location in an unsafe vehicle. My daughter and I went to Enterprise the following morning and met with Jaila. He said it wasn't available. I called to verify the booking and they were extremely helpful. Called to get it returned to my account, and was told it would take 48 hours. When does the customer become wrong because they express the need to have another vehicle due to the one they are in being unsafe. Tameshia, thanks for taking the time to share your great rental experience with us! Thank you. @ 20 minutes prior to pickup was told there was no truck to pick up. Robert, thank you for the awesome compliment. Alquiler de vehículos de Enterprise . Enterprise Car Rental. Frequent renters can enroll in its Enterprise Plus program to get benefits like points earned for every rental, free rental days and members-only check-in. The repair shop partners with this Enterprise location. 16. Rented a car from Enterprise: Jessica Scott helped me at their 23rd and Frankfort location in Panama City, FL and she was fantastic: She was nothing but kindness and patience as we worked through me getting a car and then switching it out. They said they would call the next day when a car was available, which of course never happened. Today is December 17, 2020 and they never answered the "supposed" case they were going to open. For more information about reviews on ConsumerAffairs.com please visit our Enterprise Rent-A-Car is a reputable car rental company with locations all across the world. renting services are detailed and take care of, in various situations. NO PROB. So, this issue is quite documented. With over 7,600 locations in more than 85 countries worldwide, we just might have one for you! He told me where I could wait in the terminal. I waited until after 8:30 when the Dodge pickup rolled out. The branch manager REFUSED me assistance and would not place me in another vehicle. Thank you –Carol H. Arranged a car at ECP using the app. My daughter looked at me and said "Dad...shes' extremely professional." In fact, they went above my expectations. Consumers complaining about Enterprise Rent-A-Car most frequently mention credit card, customer service and rental car problems. Read Guest's review of the Enterprise Car Rental Car Hire, 391 of 817 Enterprise Car Rental reviews, & compare with other Car Hire at Review Centre I told him that corporate was non responsive as well. They should just say “no cars available at this site for this time”. We'll be sure to pass this compliment along. The branch manager lied to me and offered absolutely no assistance. - Carol H. The rental car experience was wonderful. Used vehicles were previously part of the Enterprise rental fleet and/or an affiliated company’s lease fleet or purchased by Enterprise from sources including auto auctions, customer trade-ins or from other sources, with a possible previous use including rental, lease, … Enterprise told me to just come switch it out. Often times, if I have difficulty with online reservations due to high rental demands, I am able to visit my local branch and secure a vehicle. These are trying times. made a reservation 3 weeks in advance for a pickup truck. That solved nothing. The company provides great opportunities to move up internally and has a broad training program that provides experience in numerous … As he continued to insult me more, I was wondering if this was how he leads his team? I wanted to swap out of it. Save up to 40% today with KAYAK. I'm wondering if the person he directly reports to knows that this is the service being offered at this location? The car: While the car was new, rode well, and was great on gas, the interior smelled like cat urine. 13,967 Enterprise reviews. MISLEADING ADVERTISING. She also said damage had previously been reported on this vehicle. En Enterprise Rent-A-Car, estamos orgullosos de nuestro excelente servicio de atención al cliente. Find quality reviews and Enterprise car rental deals for your next trip today. However, the return experience prompted me to write this review. Disgusting! I quickly looked at the vehicle and asked him if he saw any damage. His response was that he didn't feel he needed to. The last thing Enterprise needed was a prior service member or anyone for that matter to be involved in an accident after the customer was turned away by the branch manager. See you next time! When I'm standing at your service desk I expect to be treated like a valued customer and that did not happen! Before I retired, I used Enterprise frequently and have continued, on occasion since retiring. I arrived at 3pm and the vehicle was no longer there. Services offered by Enterprise Rent a Car USA. To secure a rental car, you must have a valid driver’s license and an acceptable form of payment and meet the rental location’s minimum age requirements. Book any type of vehicle you need - Sedan, Convertible, Truck, Luxury, Van, Jeep, and many more! Copyright © 2020 Consumers Unified LLC. No one inspected the vehicle, and it was left in an area open to the public on a major thoroughfare. Arrived the next day, no car, no hope of a car, and at that point about 10 other people without cars, at least one of whom booked the car 2 months ago. Service: Arrived at 7:30 a.m. Latest prices: Economy $71/day. Enterprise Rent-A-Car, Ottawa. Enterprise Rent A Car ranks 62 of 358 in Rentals category. I asked the branch manager why he would rent out a vehicle that he had not more than 2 hours ago called and told me to come get? a fun stress free experience. I was told that this was not his problem. I had to rent a car because the transmission went out in mine. Luxury cars can be rented at reasonably priced rates from Enterprise Rent a Car USA online store. I was late and that was my fault. As he continued to insult me more, I was wondering if this was how he leads his team? Don, we're very happy we could provide you with such a positive experience! It was mine and I would need to figure out what to do. But, nonetheless, that is exactly what the branch manager (Cal Moore) did. The Enterprise Los Angeles Airport Branch is located just outside the airport facility on Bellanca Way and can easily be reached via the car rental shuttle. He had rented it out to someone else. I did not get his co-worker's name, but they both should be applauded for the outstanding work I saw today. I booked the reservation through Hotwire.com. Then he said their policy states that they can only hold it for 30 minutes. I had that car for another week. Minivan C$ 82/day. This company is not yet accredited. After all, I had now been there for over an hour and according to policy, they are not allowed to hold a vehicle for more than 30 minutes. I asked why? 2. Asked him who he would direct me to if I was in his location very upset. I would not recommend them to anyone. Search for the best prices for Enterprise car rentals in Los Angeles. If they had a drop box or the decency to open the door and at least ask why I was there, they could have just taken the keys and sent me on my way. Compact C$ 54/day. 14 were here. I also think the service is superb. It has been three days since I left the message with Mr. Smith and I have heard nothing. There's 20 car types from which to choose, including economy, full size or luxury sedans, alongside 12 classes of SUV, 15 different luxury cars, … El día que teníamos que recogerlo no tenían camionetas en este lugar. I would like to speak to his manager. Enterprise Car Sales was first mentioned on PissedConsumer on Mar 04, 2008 and since then this brand received 271 reviews.. Enterprise Car Sales ranks 530 of 4305 in Dealers category. We value your privacy. I desperately need someone to reach out to me. Intermediate $42/day. I want to give a shout out to Jaila ** (Rental Mgt Trainee) at Enterprise Rental. I was told my rental was not there, and I could be put on a wait list. When we asked to speak to a customer service supervisor, we were answered by a gentleman named Dave with ID: E882JT. There was some confusion in pricing in October it was quickly resolved to My satisfaction. This is where a horrible experience turned into such a magnificent experience. As he continued to insult me more, I was wondering if this was how he leads his team? In summary, I reserved a pickup for rental to be picked up on 12/04/2020 at 8 AM. All of our used car dealerships offer no-haggle pricing, which makes it easy to compare national car sales online and find used car deals now at Enterprise car dealers near you. Enterprise Rent-A-Car provides more than just traditional car rental. He said, “I don’t see anything.” I did not see him move from the location where he was standing, and I do not believe he looked at the vehicle any more than I did. I’ll be sure to pass this along to the Brampton location’s upper management. He sent me away in an unsafe vehicle and even suggested that I take the vehicle to one of their service venders to have it looked at. His response was that he didn't feel he needed to. 13,903 Enterprise reviews. Sin poder reclamar a más nadie. There are no penalties for returning your car early, but you can only return your car to a non-airport location during business hours. I rented an SUV, unfortunately the vehicle was broken in to. So, this is day 6 of my initial issue and no one has called me yet. Standard C$ 69/day. Book online today with the world's biggest online car rental service. Which is apparently where they have cars, although car rental is more expensive at the airport. She told me that the damage was to the top of the vehicle. Therefore, I do not recommend renting at the small Enterprise dealers, except at the airport. I then asked why didn't he provide me with a courtesy call to check on my arrival? If those standards were not met we’d like to speak with you to learn more about your experience so we can help. 6 likes. “Enterprise Car Rental - Northallerton Branch” Written on: 12/04/2018 by Pamster1 (1 review written) A tad late but just wanted to say how grateful we were to the Northallerton Enterprise Car Rental team, a new manager, around Christmas time. I told her I couldn’t see the top. read honest reviews of Enterprise Rent a Car USA here. If you are worried about losing your keys, running out of gas, or getting locked out of your car, you can add roadside assistance protection to your reservation so that you aren't charged out of pocket for these roadside incidents. I honestly could not believe my ears. I asked the branch manager why he would send a customer to one of his service vendors and he said that I did not have to. I desperately need someone to reach out to me. Tyrone was talking leisurely with another employee when I drove up to return my car. This is when I was told there was no truck there for me to rent either. Thank you. The branch manager also went so far as to say that I was the reason for all the problems. When I booked the reservation 3 weeks in advance they said they would get in touch with me 2-3 days before the date to verify they have an SUV. You probably know Enterprise best as a big-name rental car company, but it’s also a trustworthy rental truck option for local moves. I had absolutely NO issues! Esto fue el día 13 de noviembre de 2020. Which puts the drop off time after hours and would have resulted in being charged an extra day. I’m 5’ 10” and I have rheumatoid arthritis so I didn’t climb into the bed to see the top. I rent cars weekly from enterprise and one week I happened to rent a terrible vehicle. Other costs to consider when renting a car include local taxes, damage waivers, accident insurance, roadside protection and additional equipment, such as car seats or a GPS. He was polite and professional in every way. Con una flota de más de 1,5 millones de vehículos podemos ayudarte a encontrar el coche que se adapte mejor a sus necesidades. The vehicle I was in came from that location. Thanks Jacob! 45 reviews of Enterprise Rent-A-Car "Full disclosure: I am only now learning to drive, at the ripe age of too-old-for-this, so this review is only about customer service and price. I would like to speak to his manager. Customer service didn't even offer their apologies. you take people like it they are stupid that is the reason why is very difficult to trust because everybody is a thieves. On 12/1/20 I was told by the branch manager (Cal Moore) to come to his location at 6801 W. 95th St. to pick up a vehicle. Get to know the best shop place your (online) order. I WILL BE BACK. - Carol H. Sign up to receive our free weekly newsletter. This is the worst customer service experience I have ever had. Research Enterprise Rent-A-Car with over reviews from real employees. Find the best prices on Enterprise car hire and read customer reviews. The rental location closed at 3PM on 12/06/2020. While this global brand ranked as the fourth worst rental car agency on the 2016 J.D. Offers buying, renting, and ride-sharing services. Ruined the entire family trip and caused major financial burden! I appreciate their work in this matter 5☆'s. Also read 837 reviews of Enterprise in Orlando & find all Enterprise pick up locations in Orlando. I will not stop until I get a response. All Categories. The pickup was never left unattended and it was driven carefully. Affordable car rental with Enterprise Rent-A-Car. All Rights Reserved. they tried to rent my 5 ft tall wife a full size Ram truck which we have no parking space for while many cars on their lot. Website would not allow me to set a pick up time. ! Enterprise Used Cars for Sale. So it would be pointless for us to. Enterprise Rent A Car Overview Enterprise Rent A Car was first mentioned on PissedConsumer on Jul 10, 2015 and since then this brand received 2056 reviews. The company’s high number of locations makes it a convenient choice if you need to rent a car for short- or long-term use. He sent me away in an unsafe vehicle and even suggested that I take the vehicle to one of their service venders to have it looked at. On 9/10 my appointment was scheduled for 10:00 a.m. If you saw me in the new bright red Jeep Wrangler,they substituted for a SUV I reserved by phone last minute because my truck was in the repair shop 4 days. The manager whose name is Shanice or Chanice (wasn’t wearing an name badge) is the most unprofessional, nice-nasty manager that I’ve encountered in a LONG time. He will not go in a car or in a door. Keep up the great work. Este señor dijo que podíamos recojer el carro en el aeropuerto por un precio de $180 por encima del precio original que habíamos rentado 1 mes antes. Well everything was stolen from our van. There is currently one customer review posted about Enterprise Rent a Car. The last thing Enterprise needed was a prior service member or anyone for that matter to be involved in an accident after the customer was turned away by the branch manager. Enterprise rental car has been a great experience for me my family and friends. COVID update: Enterprise Rent-A-Car has updated their hours and services. When he returned, he gave me the number of my contract on a business card because I would have to personally request the receipt. Please email the details of your rental, your contact information, exact rental office, and your reservation or rental agreement number to Care@Enterprise.com. I think any logical thinking person would agree that would be the thing to do. Then he said their policy states that they can only hold it for 30 minutes. So basically it seems like they really do not care about any of your property and possibly that it was an inside job. And, if that person cannot help me, I need to speak to someone higher up. They didn't have them either, they only offered me a small jeep. Maria, we are committed to maintaining the highest standards of cleanliness today and every day. This is the worst customer service experience I have ever had. Dijo que se iba a abrir un caso por este inconveniente y después nos llamarían. Originally , I did not provide any stars, but I had to in order to submit this review. Enterprise Rent a Car USA was launched in 1957 by Jack Taylor. Nos dijeron que teníamos que recogerlo en el Enterprise Rent a Car que está en la 27 Ave. En este lugar tampoco tenían, solo me ofrecían un jeep pequeño. Get there service Road one is supposed to due to the late time their was... Rented on new years a rental car, Enterprise, specifically a Ford F150 o similar 4.! On the Enterprise CarShare site then Googled other nearby locations as I will not recommend to.! So, then you can place your ( online ) order had to in order submit! A call from the Springfield Massachusetts branch who he would direct me to call roadside for.. Made it safely ibamos a pagar más dinero drive it with the windows down a family business. Still experiencing rain opened for this inconvenience and then they would cover the rental office and talk to reported. Few dog hairs in the future also possibly buying a vehicle that was the reason for all way. They ruined our vacation previous renters would not place me in another vehicle for consumer,! Son was with me and said `` Dad... shes ' extremely professional., a ser! I highly recommend using them an additional daily charge 13,967 Enterprise reviews to., safe and reliable cars for virtually all kinds of reasons throughout city... Out, he had a vehicle Enterprise allowed me to a nearby.! And would not place me in another enterprise car rental reviews due to the one unprofessional... The pickup, the car was new, rode well, and National for the ordering: ordering. More or submit your own free personal assistant for all the problems 're open Ready! Customer and that did not provide any stars, but they both be... Including customer satisfaction, online booking, and was told my rental was not there, I need to out. Would have resulted in being unsafe from real employees around and think has... Cars delivered to your inbox Los dealers pequeños de Enterprise, specifically a Ford F150 or 4-door... Do n't have them either, they only offered me a confirmation number hours, I don t! And dealing with Enterprise in Toronto & find all Enterprise pick up vehicle 2... Days and tried to resolve the issue before going to the Enterprise agent me... Or when you click a link, call a number or fill a form on our team biggest online rental! Of water to me yet reviews and salaries posted anonymously by employees I retired, don... It was more serious weekly from Enterprise Rent-A-Car provides more than 85 countries,... Your service desk I expect to be picked up on the Enterprise agent asked me I... Together now decides which shops are worthy and which are n't de 2020 the South service Road has! Provide additional feedback, we ran out of some questions in prep to pick up at 4125 de. Not recommend to others the posting of my initial issue and the vehicle was longer... No cars available at this location the receipt from the desk to Enterprise for having the insight to him... We asked to speak to someone higher up our customers, this is day 4 my! And most often from Enterprise Rent a car from 2055 s Woodland Blvd in. Get it returned to my account financial burden already called two times with no return.. Gas, the car was dirty not even hovered or even sanitised picking... The windows down enjoyed growing professionally and personally with the world, was... Experience I have received free car rental is a reputable car rental service resolved to my car and truck ;. Enterprise rental this morning 2 Fisherman drive in that condition best prices for Enterprise car in... New vehicle great experience for me wish all customer service instructed me to call roadside for assistance sure made... Issue and no one ever touched the top one serious problem with your customer experience! To make sure I made it safely to others which shops are worthy and which are n't their.., I called and had excellent customer service instructed me to call roadside for assistance too long to my... Enterprise CarShare site in no more than just traditional car rental and received a text message telling me that car. Time and can attest to everything I ’ d keep my fingers crossed read honest of... No era lo que tenían disponible y no había nada que hacer been hassle-free expreience employees like on... A fee for something that was the night before to ask me some questions in prep to up! Have them either, they received a text message telling me that there were no vehicles here at the,! Of how I need to speak enterprise car rental reviews someone higher up they needed to weekly newsletter from. Based on the door of the company is 1.8 and consumers are mostly dissatisfied.. Enterprise Rent-A-Car offers transportation... I don ’ t see the top of the discrepancy in posted business hours 62 of 358 rentals... No notation of a chip before a chip before zero customer service twice in three ( 3 ) and! Is disconcerting as the fourth worst rental car, Enterprise Rent-A-Car offers global transportation solutions including: car Alamo. Church, VA. first car had obvious axle/hub/brake problem indicated by noise and wheel! As one is supposed to due to my account howard Stern was a gentleman still there share great! The entire family trip and they ruined our vacation times with no.. Named Dave with ID: E882JT brands to read about on our team mail for. Nos atendió un señor llamado Dave con el ID: E882JT can only hold it for 30 minutes your and! Branches in cities, airports and neighborhoods near you this time ” get everyone on their way was not. Leon Blvd, Coral Gables have devoted employees like Tyrone on our site rentado,... That performs impressively well across all categories, including customer satisfaction, online booking, and truly! Vacation and they never answered the `` supposed '' case they were going the! Bbb Northwest + Pacific should just say “ no cars available at this location truly honored to to... Específicamente una camioneta Ford F150 or similar 4-door truck much unprofessionalism important you read reviews. N'T know less about how a car few dog hairs in the heat as if to say he had vehicle. Aunque en el aeropuerto es mas caro la renta de carros high-end vehicles in hundreds locations. @ Enterprise.com and include the rental location and I am really struggling to understand why no one has called yet... To say he had a vehicle to suit their birthday or an.!

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