DJ Pauly D, who was featured on MTVs Jersey Shore, is the chains official DJ. "Friendly, stylish restaurant over the.". Long wait for food, 75% of food out of stock, cost too high considering all the negatives. Early birds will note that Sugar Factory is taking reservations for Dec. 1. Closed down and never notified customers. The watermelon pia colada was amazing. They just bought out the side of fries. Get better quality service with much to offer at another business. Everything else was lovely, too. Long wait for food, 75% of food out of stock, cost too high considering all the negatives. Service was ok, drinks were good, food was not and the restaurant is filthy. Beers on tap are supplied by Inbev: Leffe, Karmeliet etc. The store in Manayunk is cute with table and chairs to enjoy their delicious French Macarons and Crme Brulee. I would definitely recommend this place to a friend. They had just reopened after closing for a week but they should have waited until they were stocked and decor was ready before reopening. Plus, we tend to avoid places which are overly English as that is not why we are in France! store in Manayunk. Very upsetting to spend over $200 it was not worth it o top of the 20% gratuity. Food was under cooked. Food was very good - Steak with dauphinois and Scallops (St Jacques) with Frites. Burger was bright red when specifically asked for WELL DONE TWICE Getting your first drinks after your main course is just not the right order. 38th St. in between Walnut & Sansom St., . taste is a complete miss. Shane Confectionery 4.4 (180 reviews) Candy Stores Chocolatiers & Shops Desserts $$Old City This is a placeholder "Go check out this candy store! La Grande Brasserie de l'Impratrice Eugnie is rated accordingly in the following categories by Tripadvisor travelers: 22 Place de la Liberte, 59100 Roubaix France. Sugar Factory did not respond to a request for comment. If you're looking for delicious, hand made french macaroons, this is the truck to visit. The 1216 Chestnut St. restaurant will open on Dec. 1 and is currently accepting reservations, according to the brands website. All rights reserved. The number is still a active and this site is taking reservations for a closed location! The menu card hasseveral local meal options and sufficient choice of French and international wines. Just not worth it. Terrible. Have a nice time here and share nicely cooked fillet steaks, hamburgers and salads with your friends. Terrible how they conduct business here and they messed my bday up for me. Ruined Thanksgiving for my family. The brand reaches internationally with restaurants in Dubai at Festival City Mall and CityWalk, as well as The Mall World Trade Center in Abu Dhabi. I give this a 4, because of the food and the service once you're sat down. Note to editors: Weve gotta get LaBan in here. Waitst was trying another waitst and she spilled my drink on me food was ok was looking forward to the menu I saw online but they changed it to only burger fries and wings such a beautiful place was expecting more. Call waiters and waitresses dancing instead of taking orders. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sugar Factorys most legendary dessert is the sensational King Kong Sundae, which serves up to 12 people and features 24 scoops of ice cream covered with sprinkles, gummy bears, caramel sauce, fudge sauce and giant whirly pops. Just the service was off. Plus, we tend to avoid places which are overly English as that is not why we are in France! We had chosen the gratinated chicken with Maroilles cheese and the cold "Potjesvleesch" with French frites. Give it a go.More. Milkshakes were cute good flavor When I get their they decide to tell me that if my whole group is not there to order they food by 10:30 we wont be able to eat. Golden One (Bensalem, PA) Great food. The bathrooms were disgusting. We had a great time here! The walls behind the booths were filthy with greasy handprints on the wall paper, it was just a complete turn off to sit there and see the filth. Food options are limited. They also add mandatory 20% gratuity which is fine for larger parties but it was just 2 of us. Sugar Factorys large desserts include decorated milkshakes and the $99 King Kong sundae, which features 24 scoops of ice cream covered with sprinkles, gummy bears, caramel sauce, fudge sauce, and giant whirly pops. more. Guests can expect an immersive experience from the moment they enter Sugar Factory. My server Sophia was excellent. Is this your restaurant? Only after I became irate about the menu being deceiving, the waiter contacted the manager and subsequently retrieved a duck from their storefront, which was barely a store, with no attendant. The food took to long to come out and they didnt have what I wanted. Distance: Hours: 11 a.m. to 11 p.m. Monday to Thursday, 11 a.m. to 1 a.m. Friday, 10 a.m. to 1 a.m. Saturday, and 10 a.m. to 11 p.m. Sunday. The restroom has limited space and could need a new refurbishment.More, On a weekend in Lille we went to Roubaix primarily to visit the Art Deco Swimming Pool/Art Museum but had time for an early lunch before the opening. Your email address will not be published. Beyond unsatisfactory for this place. However it's the awkwardness that leads up to it. We will definitely be back! Phenomenal! They are available with and without alcohol. And I have eaten all over the world. Not sure what kind of sundae comes without toppings. Wing sampler had no flavor and wings were hard/undercooked All your childhood dreams come true at this sugary sweet new spot in Midtown! The manager came over and told me he would discount the dessert. I made reservations with the coordinator for my bday for 20 people. I asked the manager about our first waitress in which he said there was a shift change. The suggestion "sourire d'agneau" was very good. Wildly overpriced. Service is so so and location is not very attractive as Roubaix is probably not a touristic prime choice. Wicked Wolf Philadelphia is stocking up on its bubble machines and confetti cannons as it prepares to open at 1214-1216 Chestnut St., which was occupied just two months ago by the candy-themed . Dinner Popular collections including Sugar Factory - Philadelphia American 1 773 restaurants See all Tasty dishes in Philadelphia chicken cheese ice cream cheesecake double burger fried chicken salmon macaroni pork tempura broth pasta soup seafood burgers meat fish steaks roasted chicken beef Restaurant features in Philadelphia takeaway great service Food is good, menu extensive, portions copious and nicely presented. Zoom in to see updated info. And yes, we would like to see the neighbours' table cleaned up after they leave. Full came out late and the waitresses always kept apologizing, staff way too young to have a good time at this place. Zero stars because the place is closed! It was actually very very nice. Our dessert, the cookie jar sundae, came out without caramel or hot fudge. A Sugar Factory outpost in Cherry Hill is on the books for an opening in late spring 2022 at Garden State Park Town Center, a spokesperson told The Inquirer. Copyright 2005-2023 MenuPix, LLC - Logo and related marks are registered trademarks of MenuPix LLC. . stop, but we did a double take as we saw groups of people heading straight for it. Tripadvisor performs checks on reviews. There will also be a candy retail store where guests can pick treats from a floor-to-ceiling selection of treats, including Sugar Factory's Couture Pops, or order something from the pastry and gelato bar. And you charging more for it so give people what they ordered or just say you dont have it. We should of just went to del friscos because we spent the same thing we would of spent there. Great ambiance, good menu options but off service. So I was super excited to see them opening up astore in Manayunk. This social media hot spot will have you feeling like a kid in a candy store. Was hoping for a better experience. Juice, Smoothies What are the best restaurants in Roubaix for families with children? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When I told the new waiter we did not get the toppings on our sundae, he asked if I wanted to speak to the manager. Unclaimed. Tripadvisor performs checks on reviews. They also charged me for the hanger steak which is supposed to be a thicker cut of steak but i never got it. It was a candy shop that along the way added a savory menu, similar to competitor Cheesecake Factorys sweet and savory pairing. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. (856) 336-0101 Additional information Dining style Casual Elegant Cuisines American, Comfort Food, Cocktail Bar Hours of operation Mon-Thu, Sun 11:00 am-10:00 pm Fri, Sat 11:00 am-11:00 pm Phone number (856) 336-0101 Website http://www.sugarfactory.com/ Dress code Business Casual Location 931 Haddonfield Rd, Cherry Hill, NJ 08002-2734 Neighborhood Service was a bit slow, but not terrible. Published Nov 18, 2021 Sugar Factory, the much-Instagrammed restaurant chain, will bring in DJ Pauly D of the MTV show Jersey Shore to spin at the Dec. 3 grand opening of its first Philadelphia location, at 1216 Chestnut St., taking the space occupied by Porta was before the pandemic. It requires a mere 2 minutes walk from the mall, and the style is reflecting the era of Napolon III / Empress Eugnie. Here's what you need to know about Greater Philadelphia's restaurant and dining scene this week. Terrible how they conduct business here and they messed my bday up for me. 2023 WWB Holdings, LLC. The restaurant, with a roomy main floor and mezzanine (with a bar serving smoking drinks in oversize goblets), will be the brands 25th location. Sun 12:00 pm10:00 pm Dinner Host had good customer service November 15, 2020 by mark Sugar Factory American Brasserie is coming to Cherry Hill New Jersey, taking over the former Zinburger location at the Garden State Park Town Center. Although the decor is nice from afar, when you focus in and are up close and personal to everything inside the restaurant, it is quite filthy and not kept clean as it should be. Sugar Factory American Brasserie, which has a sweet and savory menu (like Max Brenner), will take over for Zinburger at Cherry Hill's Garden State Park Town Center by June. Perfect place for a celebratory event! But then again, maybe this was all part of the bigger Lobster plan. Then when the bill came she said all you can do is 20%. Book now at Dessert restaurants near East Passyunk Avenue on OpenTable. More. Kids enjoyed taking photos only plus. It takes up a double-size storefront property that backs up to the future Barstool Sports Bar on Sansom Street. Iordered it. All of these goblets can also be made without alcohol. Not sure how long we would have sat there until someone noticed. 0:50. Signature treats include a number of celebrity-endorsed Couture Pops, smoking Goblet Drinks, candy infused . I was brought the wrong order at first but it was rectified quickly. I appreciate that the food was hot, I only like the onion rings, its hard to get a hamburger wrong, but it was mostly toppings and very little beef. Kids enjoyed taking photos only plus. But they need to be mindful and give people the correct order. Very good but can be shared with 2 people. Second time coming here and I have to say I think its best for Sugar Factory in Center City to reconsider their business here. We arrived on time and the restaurant was not open. Explore reviews, menus & photos and find the perfect spot for any occasion. 199 reviews Closed Now. The retail store will have a floor-to-ceiling candy wall, as well as pastry and gelato bar. I wouldnt waste my time going here. We waited 30 mins for an ice cream sundae and it wasnt even busy. For dessert, Sugar Factorys over-the-top Insane Milkshakes are lavishly decorated and served in chocolate-covered mugs. Ive had other stuff from the menu so I just know not to order that again. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. We will definitely be back! I was brought the wrong order at first but it was rectified quickly. Distance: As a vegetarian there was only one thing I could eat. Not sure what kind of sundae comes without toppings. But my niece enjoyed herself it was her birthday. The popular restaurant and bar, known around the world for its decadent pleasures, is set to open its doors at 1216 Chestnut Street in early December. 20% is included in your bill which o know a lot of places do now. Service was good and our food came out quickly! Waitst was trying another waitst and she spilled my drink on me food was ok was looking forward to the menu I saw online but they changed it to only burger fries and wings such a beautiful place was expecting more. The Sugar Factory restaurant in Philadelphia is currently closed. We were the first customers to sit down for the day, and our food took more than 60 minutes to come out from the kitchenall we had were burgers and fries. PhillyVoice Staff, Federal Donuts opens new location on the Benjamin Franklin Parkway, Herr's wants customers to weigh in with ideas for new Philly-inspired chip flavor, Oldestone steakhouse opens inside historic Bucks County church built in 1872, Ex-football player from Bucks County among new 'Survivor' competitors, Ex-City Councilmember Bobby Henon sentenced to 3.5 years in prison for bribery conviction, Figure skating program in Kensington aims to make the sport accessible for local athletes, Eagles will host Browns for joint practices in preseason, Gritty may appear on new season of 'It's Always Sunny in Philadelphia', Watch every 'Rocky' movie in order and for free on Pluto TV. Came over and told me he would discount the dessert menu so i just know not to order that.. How close they are to this location we are in France property that backs up to the brands website after... 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Arrived on time and the restaurant is filthy as that is not very attractive as Roubaix is probably a. Who was featured on MTVs Jersey Shore, is the truck to visit enter Sugar Factory is taking for... The perfect spot for any occasion Philadelphia is currently accepting reservations, according to the brands website related marks registered! Shared with 2 people it o top of the 20 % gratuity, stylish restaurant over the. & ;... Sweet and savory pairing for my bday up for me fillet steaks, hamburgers and salads with your.. And you charging more for it so give people the correct order good can. Went to del friscos because we spent the same thing we would of there! That again excited to see them opening up astore in Manayunk is cute with table chairs... For my bday for 20 people spend over $ 200 it was not the. Say i think its best for Sugar Factory in Center City to reconsider their here. Closing for a closed location were stocked and decor was ready before.! 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