A: You can sign up as our influencer with the link below: https://www.stylevana.com/en_US/influencers, If you work on affiliate program only, here is the link for more details: https://www.stylevana.com/en_US/stylevana-affiliate-program. 16.4 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. If an approved order/item is cancelled, returned or refunded, Stylevana has the right to deduct corresponding points from the order. : r/AsianBeauty - reddit, How do I change or cancel my order? After a month of waiting, I contacted customer support, and which they responded within 3 days. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. F: I am an influencer, where should I sign up to promote Stylevana? A: To redeem a Coupon Code, please input the text code into the box named Coupon Code in the checkout page, then click 'Apply Coupon'. If Stylevana tea is unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method you used. In this circumstances, we will notify customers via email to confirm the package arrangement, i.e. No requests for information about our products or your order will be processed. When you use our site, you agree to the processing of your information and details, and you confirm that all information and details provided by you are true and accurate. You acknowledge and agree that we provide access to such tools as is and as available without any warranties, representations or conditions of any kind and without any endorsement. What now? but I expect that and I plan accordingly. If you cannot find your package, you may further make enquiry to the local courier with the given tracking number. 13.3 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. How can I cancel my order? Noting in this Terms constitutes a transfer of any intellectual property rights. How do I change or cancel my order? Copyright BKEO Love Foundation 2018. If we discover an error in the price of any of the products that you have ordered, we will notify you as soon as possible and give you an option of confirming your order at the correct price. Poor. Q: I have received order confirmation email but no further emails. A: Once your order is shipped, you will receive a Dispatched email with the assigned courier name, tracking number and tracking link. 5. The 2nd order they cancelled after 3 months, after I wrote them to ask about the status. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 9.3 We reserve the right to refuse any order you place with us. Orders placed January 9, 2021 same day they were charged from my credit card, now 19 days from the order date i have asked 2 times for updates (They won't tell you anything if you don't ask). If any further assistance is needed on these email issues, please contact our Customer Service Support via the ticket system. Please refer to the Shipping & Deliverypage for more details. 16.6 In no case shall Stylevana, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any simila1r damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. This website is operated by Stylevana. The estimated delivery time of your order is the total of estimated order processing time plus the estimated shipping time of the shipping method. SECTION 21- TERMINATION 21.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. Stylevana modified my order with in-stock items on my request, informed me of delays, and cancel when it was needed. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Any opinions, advice, statements, description, services, offers, information or other content expressed or made available by third party (Third-Party Content) on through the site are solely those of the respective authors or distributors and not of Styelvana or its affiliates. Discover some of the unique discounts for students we offerhere. Get push notifications when there is an update or exception. A: We process and ship all orders from our Hong Kong warehouse Monday through Friday, (excluding holidays). Vote 0 comments Best Add a Comment More posts you may like r/AsianBeauty Join 28 days ago Winners will be notified via the registered email address. Shipping from Stylevana can take up to 14 days. A: Korean beauty products are traditionally labelled with a manufacturing date instead of an expiry date. This is how the process will go: Well contact the 3rd-party printer and ask them to cancel your existing Your experience matters. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. 10.5 Use of materials on the site including reproduction for purpose, modification, distribution, republishing, transmission, display or performance without prior written permission of Stylevana is strictly prohibited. Until such time as the property in the product passes to you (and provided the products are still in existence), Stylevana shall be entitled at any time to demand you to deliver the products to Stylevana and in the event of non-compliance, Stylevana reserves its right to take legal action against you for the delivery of the products and also reserves its right to seek damages and all other costs related to the recovery. By visiting our site and/ or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (Terms of Service, Terms), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. A: According to our Returns & Exchanges, only fashion items, excluding Swimwear, Innerwear, Legwear, Shapewear and Underwear are eligible for exchanging for size or colour options, and return request must be made by submitting a ticketherewithin 14 days after order delivered. Please do include your email address, order # and other information in your email request to help us locate and address your order issue quickly. Please refer to the Shipping & Deliverypage for more details. A: There could be some circumstances that packages might be delivered to your mailbox or delivered and signed by your neighbours. *Please note that current Customer Support Service is only available in English. Once you successfully register, you become a Stylevana member. Latest Stylevana Coupons, Promo Codes & Offers For Sep 2022. Stylevana is dedicated to making the return process beautifully simple for you. Sync data from Stylevana emails We automatically get the order and shipment information from your Gmail. You agree that it is your responsibility to monitor changes to our site. It seems like a big scam! You may also not use any of our trademarks or service marks in meta tag without prior explicit consent. Please send a message to our CS team via email at support@stylevana.com. Track all Stylevana orders. It is your responsibility to check our website periodically for changes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 24.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. If Stylevana tea is unable to contact you, your order may be cancelled and the amount paid by you will be refunded in full via the original payment method you used. SECTION 15 - PROHIBITED USES 15.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). Stylevana Reviews - 61 Reviews of Stylevana.com | Sitejabber, Read Customer Service Reviews of stylevana.com - Trustpilot, [Personal] How to cancel an order on Stylevana? Customers may compare the reference measurements with your own to find the best choice. 20.1 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. How many stars would you give STYLEVANA? We will always make our best efforts to ensure the most correct information is provided and will updated when inaccuracies are reported. We are dedicated in discovering and sourcing Asian fashion and beauty products and brands for you every season. A:Once we ship out your order, the parcel will be in the hands of the courier. Any reliance on the material on this site is at your own risk. Copy the coupon code that is shown. Stylevana is an online retailer with the goal to provide trendy and quality Asian beauty and skincare products to customers. Bldg., No.501-503 Castle Peak Road, Cheung Sha Wan, Kln., HK, *Please note that the above office address does not accept any return of goods. Kath Leen 1 review CA 18 hours ago LOST ORDER and no one to speak real time!! Reply from STYLEVANA. 19.1 Stylevanas failure to enforce thee Terms shall not constitute a waiver of these Terms, and such failure shall not affect the right later to enforce these Terms. I tried 3 different browsers .. failed to submit form and send an email after that.. Did you end up being able to cancel the order? If any further assistance is needed on these email issues, please contact our Customer Service Support via the ticket system. Please kindly check your email or My Account for any additional tracking information. A: Browse the site, then simply select the size, color and quantity needed on the product page and then click ADD TO CART button. Cancel Items and Orders Go to Your Orders and select the order you want to cancel. If any further assistance is needed on these email issues, please contact our Customer Service Support via the ticket system. Next, enter any coupon codes that you may want to use. SECTION 4 PRICE AND PAYMENT 4.1 Price shown on the site are GBP, excluding applicable shipping fee and all the transaction with Stylevana are made in Pound Sterling. In Stock: Usually shipped within 24 hours. Stylevana will cover in full value of the lost item during transit with courier companys confirmation. A: You may cancel your order when the order is still in processing status. SECTION 11 - OPTIONAL TOOLS 11.1 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 10.3 Stylevana, stylevana.com, STYLEVANA and STYELEVANA.COM are trademarks, registered trademarks or service marks of Stylevana or its affiliate or licensors. If you work on affiliate program only, here is the link for more details: Use Code [SVWOMEN23] for extra up to 16% OFF, https://www.instagram.com/stylevana_family/, https://www.stylevana.com/en_US/influencers, https://www.stylevana.com/en_US/stylevana-affiliate-program, https://www.stylevana.com/en_US/student-discount. Cowl Neck Satin Dress Zara, Total numbers of VANA Point acquired per order will be rounded down to the nearest integer. 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