Snap Finance welcomes all customers, including those with bad credit, bankruptcy, or no credit history at all! Every time we call they say it will be done and it is not. that gives 40% of consumers with poor credit an alternative to payday loans and other high-risk financial products to acquire needed or desired merchandise. We use dedicated people and clever technology to safeguard our platform. Richmond, Virginia, United States. * CIMA Contact ID: Title: * First name: Middle name: * Last name: * Date of birth. Snap finance never even contacted the store or started a ticket. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. How can I change the dollar amount of my payments? Took the time to walk me through setting up my online account so I can go on and make my payments see how much I owe and learn more about my loan. Our goal is to be your trusted dealer focused on increasing your revenue and helping you grow your business. Check upcoming payments, access tools, and get help through Snap Finance Login, the steps for which are very simple. Once I make my purchase, how long is my lease-purchase agreement? But once he was on the process was smooth and quick. All rights reserved. Excellent customer care! Snap Finance has industry-leading approval rates! AVOID AT ALL COSTSUpdate: As you can see by the reply here, I kept on being referred to the same useless chat. You schedule the vehicle service and begin work. New episodes bi-weekly. I'm paying on a loan for a transmission and I have no vehicle as of today still. What happens if I need to return the merchandise? As a matter of policy, BBB does not endorse any product, service or business. David, we're sorry for this inconvenience. There was one place that did not use Snap Finance for a year but it was listed in their webpage and whenever I want to log in to see my balance it doesn't let me and it says Return to Log in. Are there specific stores where I cannot use my Snap Finance card? I have filed a police report. Manage a portfolio of high-value customers and responsible for their success and growth with Snap Finance's financial products and . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Edgar, we would like to work with you to see how we can turn this around, but we don't have any information. My loan experience was great. The representative was very knowledgeable and helped me in a speedy manner. It will only take you a few minutes to complete the process and you will get verification in no time. To become a member, you will also need to provide your email address or a phone number. Financial Services Snap Finance Complaints Complaints Snap Finance Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this. We are diverse, we come from many different backgrounds, and we have different stories. I have tried to contact the company through multiple platforms asking for my email to be deleted. Read 1053 More Customer Reviews Live chat with a member of our Customer Care team for immediate assistance. No hidden charges and my finance has nearly been paid off a year later. Were a proudly Canadian company that shares Canadian values. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The company provides several products and services and the best way to avail them and use them is to become a member. Phone Number 1 877-557-3769. Horrible customer service. The interest rate I was charged is ridiculous! You can do this by following this link: www.customer.snapfinance.com by clicking on the green "chat" icon or call at (877) 557-3769. Thank you for the feedback. Diddler on the roof. Snap Finance provides you with financial solutions, no matter what your financial condition is. Snap-on Equipment 1-800-225-5786. I like the payments, they are very cheap to me at $51 every two weeks. 2. Very sorry I used this service. Send us a message and one of our team members will get back to you shortly. BBB is here to help. We love that you've stayed on top of your account. Snap is a technology and data-driven company, dedicated to delivering simple and easy access to our financial products. I purchased a living room set last November. 54 total complaints. (Acima Credit and Snap Finance . For language assistance, contact LEPSI. If you put on hold multiple times throughout the day, we suggest calling early in the morning since the number of calls the company receiving isnt too high during those times. we love having loyal customers like you. 3 What is the AFR Rates for March 2023? Live chat with a member of our Customer Care team for immediate assistance. Becoming a member is also required to get access to your account. Verification can help ensure real people write reviews about real companies. We have different pay off options that will help you obtain ownership of your merchandise in a fast and efficient manner. Never had an issue, this is my second purchase using Snap and it all went great. Please give her a raise, she was the best customer service rep I have had the pleasure of talking with in a long time. You will be informed immediately whether you are eligible to apply and your application is approved or not. We do not have the vehicle at this moment. Privacy, 1 Toronto St, Suite 1010 Snap Finance | Bad Credit & No Credit Needed Financing up to $5,000 Get approved through Snap Finance for up to $5,000 with bad credit or no credit. Bewitching experience for desideratum things, Vehicle is suitable for any kind of adventure, Private buyers due to the low running costs. 1,990 talking about this. Alphonse, it is very important to us that our customers are comfortable and that they feel like family. Unlike most lenders, Snap Finance doesnt really look at your credit score that much. Thank you so much for working with us. Talk to a human at Snap Finance: 1-877-557-3769. I have never done business with snap finance. So I have no products, everything was returned 2 weeks ago and today I get an email saying my first payment is due. Love the 100 day payoff option! We are also open Saturdays from 6:30 AM to 5:30 PM MST. Click here Well guide you through the process. Our new web site is here. Snap-on is a trademark, registered in the United States and other countries, of Snap-on Incorporated. Can I still be approved for Snap if I have bad credit? She extended to me patience kindness and knowledgeable explanation as to the disposition of my account. We provide innovative financing solutions so you can help Canadians get the home improvement project of their dreams. I had been trying for 2 days to get my issue resolved to no avail. Thank you so much for working with us. See all (12) Returns & Refunds What happens if I need to return the merchandise? Repayment options to suit everyone! literally! I would like to personally thank Nancy at SNAP Finance for her wonderful assistance! Weve helped thousands of Canadians from coast-to-coast upgrade their properties by providing over $1.7B in home improvement financing. How can I change the dollar amount of my payments? Finance helps you get what you need and spread the cost. Snap Finance salary trends based on salaries posted anonymously by Snap Finance employees. When I needed help/answers they were quick to assist me. What are some ways to collect the processing fee? Cherrelle at snap finance gave a 10 star rating level of service. Contact your local DFCS office. Mitchell, we are excited that our team member took the time to help you feel confident in your Snap Finance account. Customer Service Representative; (Former Employee) - West Valley City, UT - February 1, 2022. Provide your customers a quote for vehicle service expenses. Were putting money back in your pocket. Existing DealerNew DealerHomeowner/Customer, Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.282.2384Email: [emailprotected], Tel: 1.866.475.9184 (8:30 am 8:00 pm EST)Email: [emailprotected]. <br>Enthusiastic and reliable Sales Associate . Agent on the phone was very pleasant and answered all of my questions. Welcome to our Snap Finance family. Have recommended to work colleagues and family. Can you please send us a direct message with more information? Excellent time management skills combined with a superior knowledge of the customer service industry. Should have been 5 stars if it was just rating her. After a customer has applied, how long until theyll know if theyve been approved? Does applying with Snap Finance affect your credit? If I sign a lease-purchase agreement, how much do I have to pay today? How can I add or change my payment method for my lease-to-own agreement? If you have questions, we can help! Can you please share your experience with us? Grea customer service with quick response. While their process is easy and flexible, getting financing can be a costly decision. Snap Finance is Awesome. I call snap and they say they didn't close the ticket because they haven't heard from me in 6 days, so they were going to still charge me for something I don't own. No, Modified on: Mon, 19 Sep, 2022 at 12:35 PM. Merchant Portal Login. Simplicity. Helped me make my experience better. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If you have any other questions, you can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. What are the requirements to apply for financing with Snap? Helped me set up the 100 day no interest payments. or call 877-789-4384 for help from Snap Merchant Support. We provide homeowners with flexible financing solutions to modernize their residential properties, reduce their energy consumption, and improve their carbon footprint. We operate Monday through Friday from 6:30 AM to 7:00 PM MST. Sorry we couldn't be helpful. Your email address will not be published. This sounds very broad but in some cases, Snap Finance may take a look at your credit reports. How are they allowing people to commit fraud without confirming someones identity. Patient, knowledgeable, clear guidance and full disclosure of terms, safe and secure handling of my new account! The agent that helped me was very pleasant and nice to talk to. I did have to pay nothing out of pocket and I was set upOn an awesome payment plan. I took the 100 day option low payments great . acima login - Log In, Sign In, Make a Payment, MyAcima. But A+ transmission promised the car was done and it is still in the shop. Insightful conversations. What is the 100-Day Option for my lease-purchase agreement? What happens if I need to return the merchandise? Need to find a different location? We believe in building meaningful relationships. We prefer to keep things simple for our customers. Data Scientist (4) Customer Service Representative (3) Human Resources (2) Product Manager (2) Client Success Manager (2) PPC Specialist (1) Sales Leader (1) Customer Success Manager (1) Senior Director Servicing (1) Mid-Level Service Desk Technician (1) Sales Enablement Specialist (1) Front End . We're here for you every step of the way. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'zrivo_com-medrectangle-4','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-zrivo_com-medrectangle-4-0'); Without a doubt, the Same as Cash is what makes Snap Finance very unique. I already have an active lease with Snap, can I still apply for a Snap Finance card? Maggie, we are happy that you got everything clear. BBB reports on known marketplace practices. Therefore, our processes are quick and easy to understand. with this first-to-market product. AFR rates vary based on the loan term and the compounding frequency. to place a service call online. Where Can I Get Information About My Account? Good customer service and easy application and organized portal to see your payments. Live chat or visit our Help Center. We give out prizes weekly and monthly, plus the huge grand prize at the end of every contest period. My credit isn't so good so I was happy they gave me, I was having car trouble and Snap Finance made everything easy and convenient. Your purchase is considered a lease, but you get to take the item home immediately. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. BBB Business Profiles generally cover a three-year reporting period. Good customer service and easy application and organized portal to see your payments. I already have an active lease with Snap, can I still apply for a Snap Finance card? I have used this company 2 times now and have been more than happy. How much in lease-to-own financing could I get from Snap? James, we're sorry for this concern. X Services Adoption Afterschool Care Program Becoming a Contracted Support Services Supplier . You want to grow your business, homeowners want better terms. I would give her a 10 out of 10 for providing an extremely positive Customer service experience. With over 10 years of experience in the financial industry, Snap provides merchandise financing to brick-and-mortar as well as e-commerce merchants. You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769. What is the 100-Day Option for my lease-purchase agreement? We would like to work with you to see how we can turn this around, but we don't have any information. What types of things can I lease-to-own with Snap? Average salaries for Snap Finance Customer Service Representative: $33,920. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. Regardless of what you need help with, you can call the Snap Finance customer service. Click on the chat widget on the bottom right corner of your screen. Customer completes the application and receives an answer in seconds. How much in loan financing can I be approved for from Snap? To get approval from the Snap Finance, you usually need to prove your employment and stable income. Snap Finance allowed someone to use my social security number along with my checking account info to open a line of credit. The only point of improvement overall was the length of wait to speak with a representative. Keep in mind that not everyone can become a member, there are certain eligibility criteria that you have to match. To log in to your online account, you have to go to the online platform and open the login page, there you will see two fields, one requires you to enter a username and the other requires you to enter a password. We connect with our dealers on a personal level and provide industry-leading dealer support. Thank you Nancy! document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Brought to you by many experts, Zrivo.com piles the latest financial and tax news updates you need the most. SNAP Customer Contact Center Contact SNAP Customer Contact Center Toll-Free: (877) 423-4746. Under License * in Canada, trademark ( s ) of the way solutions to modernize their residential properties reduce. Step of the International Association of Better business Bureaus, used under License application and organized portal to see payments! Excellent time management skills combined with a member, you can chat with us at www.customer.snapfinance.com clicking... 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