For ATM or debit card disputes, call 877-366-1121. Bank of America often sends messages from SMS short numbers for alerts, but we will never ask you for personal or financial information in a text message. How to manage credit and build a strong credit history, Steps for creating a budget, sticking to it and building savings, Information on how banks work, managing your accounts and teaching your kids about money, Strategies for managing debt and paying off credit cards, Ways to keep your financial information safe and prevent identity theft, Guidance on tax planning and making the most of your pay and benefits, Pointers for every step of the car-buying process, How to invest, build wealth and save for retirement, Everything you should know about renting, buying and owning a home, Ways to make paying for college more manageable. Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. It then provided a link to reactivate it. Relationship-based ads and online behavioral advertising help us do that. Be wary if you are contacted by investment managers or receive an unsolicited request (via social media, pop-up, text, email or phone call) that presents a great investment opportunity. Offers that promise guaranteed returns, or the chance to get rich quick or double your money are likely a scam. The 7 Latest Bank of America Scams You Should Know About Fake fraud alerts asking you to "verify" your identity Phone calls claiming that your account is compromised Emails demanding you verify your account or risk losing access Text messages claiming your BoA account is suspended or locked Zelle, Venmo, and other payment app scams Email fraud, often called phishing, typically involves the use of deceptive emails that ask you to provide sensitive personal, financial or account information. No matter which technique the scammer uses, you may be: If you authorize a transfer or send money to a scammer, there's often little we can do to help get your money back.Check your security level with our security meter located in the Security Center in Mobile and Online Banking. All Rights Although not required, it sometimes can be faster and simpler for you to resolve any issue directly with the merchant. Scheme 1 - Business executive scam. Never cash a check for someone you don't know. Vishing: A cyber criminal impersonates a trusted source or utilizes tactics such as robocalls. The first thing to look for: Fraudulent emails typically imply urgency, attempting to get you to act quickly before you have time to carefully read and examine the message. Don't let this happen to you. Set up direct deposit or deposit checks using our Mobile Banking app. If you receive a suspicious call, text or email from someone claiming to be Bank of America and you provided personal or financial information and you have any doubt about the legitimacy of the call, hang up immediately and call the client service number on our Contact Us page, on your statement or on the back of your credit, debit or ATM card. Explore products and services, including opening a checking account, finding a home loan, applying for a credit card and more. How to Report a Bank of America Phishing Email, https://mxtoolbox.com/Public/Content/EmailHeaders/, https://www.bankofamerica.com/security-center/bank-fraud-prevention/, https://www.bankofamerica.com/security-center/faq/sharing-information/, https://www.bankofamerica.com/security-center/identity-theft-protection/, https://bettermoneyhabits.bankofamerica.com/en/privacy-security/how-to-avoid-email-scams, https://www.bankofamerica.com/customer-service/contact-us/privacy-security/, https://bettermoneyhabits.bankofamerica.com/en/privacy-security/online-security-privacy-tips, https://www.bankofamerica.com/privacy/faq/protecting-information-faq.go. Are there any scam warnings or complaints about them online? Be sure to get a copy of the report to submit to your creditors and others that may require proof of the crime. Your security is our top priority. The scammers will then abuse any provided details. "Free. 02/08/2021. Complete protection and unlimited VPN for 10 users. . Allrightsreserved. The phishing email that we received, shown in Figure 1 below, looks legitimate and can come-off as very convincing to unsuspecting computer users who may hold a valid Bank of America account. Make sure to change your online login credentials, passwords and PINs. Contact the bank. Inside the email there will be a link and all efforts of the email text will be targeted to make you click on this link. For more tips, like how to protect your personal information, read on! (EDD SMS Phishing & Zelle Scams) By Linda October 03, 2021 Many people receive their benefit payments (such as unemployment insurance claims) via the Bank of America EDD (Employment Development Department) debit cards. Fake email is sent to the company's controller requesting a significant amount is wired to a foreign bank account. Identity thieves posing as Bank of America are targeting the inboxes of customers in the US in an attempt to steal personally identifiable information (PII) and credit card data. If checks you wrote haven't been cashed at the time your checkbook was lost or stolen, you may need to contact the payees and send them checks from your new account. Scammers can take over a rental or real estate listing by changing the email address or other contact information, then listing it on another site. Remember, once you send the money, there is very little we can do to get that money back. Only a P.O. Contact your financial institutions and creditors.Speak with their fraud departments and explain that someone has stolen your identity. If the domain in your email is @bankofamerica.us, or @ bankofamerica.net or any variation it's probably a fake. What to do if you see a suspicious transaction, steps you can take now to increase your security, What to do if you receive a suspicious email, Visit the FTC page about text message spam, Check your Security Level with our new security meter, Visit the FBI page about business email compromise, See how to protect your business accounts. According to the Anti-Phishing Working Group, the number of unique phishing reports the organization received in 2005 totaled 173,063, with that number expanding to an all-time high of 1,413,978 . Bank of America customers targeted by sophisticated phishing campaign. A limited number of users in the UK, Romania and Germany have also seen the scam. Always confirm the identity of someone requesting access by calling a trusted and verified phone number (the one they provide could be part of the scam). You should consult your legal and/or tax advisors before making any financial decisions. BankPlus runs multiple tests like this every year. Such attacks are called phishing. ", "It gives me adequate info how to get my issue resolved.". Other signs of fraud include: Being denied credit unexpectedly, receiving credit cards you never applied for or receiving calls from collection agencies seeking payment for items you never purchased. You can also protect yourself by following a few online and mobile security best practices, such as using strong passcodes and making sure your technology has the latest security patches. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e3\/Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg\/v4-460px-Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/e3\/Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg\/aid654201-v4-728px-Report-a-Bank-of-America-Phishing-Email-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":348,"bigWidth":728,"bigHeight":551,"licensing":"